Job Description:

The Diagnostic Coordinator is an essential member of the Cardiology Diagnostic Team within the Heart Center. Cardiology Diagnostic modalities include Echo, EKG, Exercise, and Device Interrogation. Because of the nature of this role, coordination with other teams across the Heart Center will be required. The Heart Center embraces a culture of quality assurance and quality improvement, this role will support those efforts. The Diagnostic Coordinator will assist in clerical tasks related to department programs, projects, and process improvement initiatives.
The Diagnostic Coordinator provides and oversees a wide variety of clerical and specialized administrative functions generally of a critical or confidential nature for multiple managers / physicians, multiple departments, multiple sites, or multiple functions and may be assigned administrative / support related projects that are moderate in scope and complexity. This role is assigned to those with a primary responsibility to provide administrative support such as preparing and composing correspondence, memoranda, reports, etc. This position screens telephone calls, receives and directs visitors, resolves routine inquiries, schedules and maintains calendar of appointments and schedules, sets up meetings and travel itineraries and coordinates related arrangements, prepares and distributes minutes of meetings, and operates a personal computer and appropriate software to create documents, presentations, etc.

Assignments can be in functional areas such as administration, nursing floors, clinical areas, clinics, support areas, or other areas. Generally, works under limited supervision, while acting on own initiative and direction. May provide assistance to a higher-level clerical employee and/or may supervise lower-level clerical employees.

Job Essentials

The Diagnostic Coordinator performs a majority of the following job essentials:

Performs a variety of clerical functions, assisting management in planning, organizing, implementing, and accomplishing department day-to-day functions and goals. Makes interpretations and recommendations. May develop appropriate methods to handle information. Greets customers, receives and screens incoming calls, answers routine inquiries, and routes calls to appropriate individual in a courteous and efficient manner. Distributes, educates, and explains processes and paperwork to patients and/or customers. Responds to requests for information and appropriately releases information based on policy, ensuring customer requests and work assignments are prioritized and completed correctly and efficiently. Collects information, compiles data from one or more sources, searches and investigates information, and makes and checks routine calculations for specified forms, report formats, presentations, or other documents requiring specific knowledge of functional operations. Proof-reads and completes documents, checking for accuracy. Coordinates collection and preparation of operating reports. Enters data and manages information in a database. Maintains complex files and records. Maintains and updates department resources and tools such as employee lists, referral lists, phone lists, organizational charts, or other department information. May assist in financial or budget information or preparation. Prepares analyses of information or data. Types memos, correspondence, forms, reports, and other documents from rough drafts using professional business writing standards. May prepare first draft. Prepares, sends, sorts, and distributes mail. Utilizes and provides basic maintenance for all office equipment including computers, scanners, phones, fax machines, printers and copiers. Ensures the office equipment and facility / work area is in proper working condition. Contacts the appropriate service provider (i.e. housekeeping, computer support or office equipment vendor) to resolve any issues that arise. Coordinates regular maintenance as needed. Prioritizes and manages leaders' calendars to ensure business objectives are met. Schedules and confirms appointments, meetings, and travel arrangements. Uses judgment in matters affecting supervisor's calendar. Provides support for meetings including preparing agendas, reserving rooms, sending appointments, coordinating catering, recording and distributing minutes. Sets up and trouble shoots phone, video, and web conferencing effectively. Provides support with continuing medical education seminars and credit certification. Orders, stocks, monitors, and maintains adequate office and other supply inventory levels. Independently investigates assigned problems, determining method of research, data and information requirements as well as analysis techniques. Tactfully handles difficult situations with staff and customers while remaining positive and professional. When needed, escalates issues to the appropriate staff member. May provide medical transcription for clinical staff. Transcribes medical reports. May act as a timekeeper and ensures timely and accurate submission of payroll information. May complete accounts payable, billing, and purchasing processes according to policy. May screen and interview job applicants, and orient new employees.

Minimum Qualifications

Two years of experience using advanced computer skills (e.g., complex formatting, mail merge, formulas, creating charts and graphs, data manipulation, creating and running reports, creating presentations, and using multimedia content).

Two years of experience working in an office setting, working in a clerical position with keyboarding and data entry responsibilities, or working in customer service.

Experience coordinating projects.

Strong interpersonal, verbal, and written communication skills including being proficient in spelling, punctuation, grammar, and other English language skills.

Basic math skills.

Preferred Qualifications

Post high school education such as college courses or trade school courses with business or computer subject matter

Leadership experience (e.g., providing training to others on their job duties, coordinating the work of others, coordinating projects, acting as a team lead, and directly supervising others).

Experience working in a healthcare setting.

Medical terminology experience.

Three years of experience with medical transcription.

Physical Requirements:

Location:

Intermountain Health Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$21.20 - $32.26

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.