Hours: 0630-1500 or 0800-1630 or 1000-1830

This position works directly with patients and other medical professionals, accurately managing all appointment types provided by St. Peter’s Health in Diagnostic Imaging Department (DI). This position functions as a liaison for each modality to ensure open and effective communication between the technologists, scheduling, admitting, physicians, nursing, radiologists and DI patients. This position requires ability to perform all file room duties. This position correlates all scheduled appointments with orders for accuracy. This position requires ability to use all computer information sources at St. Peter’s for the benefit of DI patients, facilitating prompt, accurate service. This position serves as an information resource for all in-coming calls, employees and patients while performing various office duties. This position provides front-line customer service for all DI patients.

KNOWLEDGE/EXPERIENCE: Must have exceptional typing skills and possess advanced knowledge of the most complex functions of word processing, spelling, grammar, punctuation; additional computer experience is desirable. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner to maintain contact with DI personnel and St. Peter’s Health customers. Impeccable personal honesty, integrity, and confidentiality are essential.

EDUCATION: High school diploma, HiSET or GED equivalent preferred.

LICENSE/CERTIFICATION/REGISTRY: None

Aptitudes: Demonstrated ability to communicate in a professional and courteous manner with customer. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within an assigned time period. Demonstrated ability to work independently with minimal discretion, perform detailed assignments, and compile information with accuracy.