Primary City/State:

Phoenix, Arizona

Department Name:

Paradise Valley-Img Ctr

Work Shift:

Day

Job Category:

Administrative Services

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.

Banner Imaging offers a customer-focused team that provides a comprehensive range of Medical Imaging procedures in a friendly work environment and career growth opportunities. In this Breast Diagnostic Scheduler role, you will work closely with our Breast Center in establishing the positive patient experience by ensuring patients are accurately scheduled for their diagnostic breast studies. You'll schedule patients for procedures, call referring physician offices, obtain exam orders and ensure patients are ready for their visit. 

Banner Health was recognized on Becker's Healthcare 2024 list of 150+ top places to work in healthcare. This list highlights hospitals, health systems and healthcare companies that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

This recognition reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

LOCATION:

Banner Imaging Paradise Valley- 16641 N 40th St, Ste 1, Phoenix, AZ 85032

SCHEDULE:

Full Time/ 40 HoursMonday- Friday7:30am- 4:00pm

DUTIES:

Reviewing Medical RecordReading report recommendationsUnderstanding recommendationsContacting provider offices for orders and prior reportsRequesting and downloading outside images/reportsScheduling patients for recalls and follow upsWorking closely with RadiologistsMonitoring procedure schedule.

EQUIPMENT/SOFTWARE:

FUJI RISPACSMRSPhoneFaxPowershareCernerSynapse.

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to: - State-of-the art technology - The latest in Picture Archival Communication System (PACS) technology - Relocation assistance - Tuition reimbursement - Continuing education programs - Career growth and promotion opportunities - Travel medical imaging technologist positions.

POSITION SUMMARY
This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

CORE FUNCTIONS
1. Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.

2. Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.

3. Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.

4. Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.

5. Provides administrative support to the assigned unit when required.

6. Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills.

Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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