**Audit Score** + Overall summary of the audit score, should meet the targeted values (Monthly) + Documentation “Consent for all including Data privacy, dialysis prescription, medication prescription, handbooks (100% Compliance) + Infection control (90% Compliance) + Reprocessing, BMWS, Machine maintenance, Medication Management, Complication + Management & Concentrates Preparation + Action and closure on NC’s (With in <7 days Operation NC’s and Clinical < 4 days) + DRR, Consumption report. + Efficiency (Support to Sr Tech/Clinic In charge to achieve minimum 80%) + Cost optimization: Proper utilization of Consumable per treatment, Electricity, water, proper Management of patient and staff roster, repair & maintenance cost by proper handling of machines/equipment’s (Support to Sr Tech/Clinic In charge/Admin Executive to achieve the organization Goal) + 100% adherence to Lab entries, treatment completeness and patient admission etc… in EuCliD **Patient Care Management** + Patient Satisfaction survey score - Quarterly (Satisfaction rating minimum 4.5 out of 5) + Patient Dropout and Patient Transfer (Should not be more than 3%) + RQMT reporting (100% incidents as per policy need to be report to Sr Tec/Operations) + LAB compliance (Serology should be done once in 3 months and Monthly LAB’s as per Nephrologist written prescription) + Vaccination of patients (As per FMC policy) + Support in Implementing and Achieving clinical KPI targets with collaboration with Nephrologist. + Patient routine assessment **Infection Control** + Reprocessing + Bio Medical waste + Machine Disinfection and Maintenance + Risk Management + Crash cart maintenance + Emergency Equipment maintenance **Adherence - Company Policies** + Ensure adherence to company’s time & attendance policy + Ensure adherence to company’s code of conduct & Compliance + Maintain the team camaraderie + Drive effectively the positive environment for Unit **Training:** + 90% to attendance in training + Work Instruction- Compliance to be 100% + Attend all hands-on skills + Pre-& Post assessment to score above 80% + Participate in mock drills in hospitals (90% attendance)