Digital Banking Product Manager, TTS Asia clusters
Citigroup
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Citi Treasury and Trade Solutions (https://icg.citi.com/icghome/what-we-do/treasury-and-trade-solutions) , TTS is one of the largest global businesses within Citi’s Institutional Clients Group. We are the leading provider of integrated cash management and trade solutions for multinational corporations, commercial, financial institutions and the public sector around the world. Based on the foundation of the industry’s largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering a comprehensive range of digitally-enabled treasury, trade and liquidity management solutions.
Platforms & Data Services are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.
Digital Banking Product Manager is a strategic role in the TTS Platforms & Data Services team. Citi has been investing heavily to build ultra intuitive, high availability, future ready digital platforms for its transaction banking clients. We are looking for a client-obsessed product manager to champion the strategic vision and execution of commercialization of the enhanced digital banking offerings for Asia clusters.
**Key Responsibilities**
+ Define and execute the go-to-market strategy for newly revamped digital banking capabilities across Asia clusters.
+ Be the subject matter expert; Define and communicate the strategic roadmap and value proposition clearly with clients, sales teams and partners on an ongoing basis. Ensure organizational readiness and effective change management end-to-end.
+ Acquire a deep understanding of client and market requirements for the clusters, including regulatory changes, market trends, evolving business models and competitor insights.
+ Gather market and client feedback for enhancing proposition on an ongoing basis. Represent Voice of Clients for Asia in new builds globally.
+ Leverage data to identify the best solutions for the various client segments and drive adoption in a targeted way.
+ Define metrics for tracking success and leverage data to drive adoption / identify areas of further improvement, innovating to deliver a stellar client experience.
+ Collaborate with Sales in defining holistic solutions for clients, understanding the end to end business flow of a transaction from inception to settlement.
+ Support all levels of client engagement from product perspective, include RFPs.
+ Analyze and anticipate future regulatory requirements in Asia based on developments in other regions as well as roadmap laid out by local regulators in the region.
+ Collaborate with all Risk & Control functions and other stakeholders as needed in order to maintain a pristine risk and control environment.
**Development Value**
+ High-profile and visible role with an excellent opportunity to champion and lead the digital agenda for a high growth business line.
+ Platforms and Data Services is a strategically important product area for TTS in dynamic & high-growth Asia clusters.
+ Opportunity to lead, support and drive the commercialization of key capabilities enabling value creation for clients and maintaining market leadership for the bank.
+ Build product design skills in a global, cross-functional and regulated industry.
+ Develop strategic relationships with clients and other external partners.
**Skills and Competencies:**
+ Minimum 7 years of product management experience in digital banking platforms/ product management.
+ Client obsession and desire to continuously improve client/developer experience.
+ Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
+ Strong execution skills. Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
+ Local language skills preferred.
**Education:**
+ Bachelor’s/University degree, Master’s degree preferred
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**Job Family Group:**
Product Management and Development
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**Job Family:**
Product Performance Management
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**Time Type:**
Full time
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