Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in CIB Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Identifies SDLC improvement opportunities and designs solutions to implement Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development 

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Product management experience for technical products built for engineers (e.g., developer portals, APIs, API infrastructure) Proficiency with agile frameworks and demonstrated experience on product teams using the agile methodology Demonstrated ability to organize and facilitate meetings with partners and stakeholders of various levels Demonstrated ability to recognize strategic direction and define a personal roadmap

Preferred qualifications, capabilities, and skills

Prior experience working with APIs and/or developer portals Prior experience as a software engineer Prior experience as an Agile professional Preferred industry experience in Payments Preferred experience with Financial Technology