Join our team to launch high-quality technical products that are consumed by the world’s largest companies. In this role, you will guide successful product launches, deliver value to our customers, and exceed expectations.

As a Product Director in the Digital Channels and Connectivity organization, you will be an integral part of the team scaling the Payments Developer Platform (“PDP”).  Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments’ strategic platform connecting technical personas to our products and solutions.

Job responsibilities

Develops a product strategy to enable frictionless purchasing and onboarding experiences from the Payments Developer Platform Oversees the product roadmap, vision, development, execution, risk management, and business growth targets  Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Develops, and maintains, a well-defined product backlog that enables development teams to operate with agility and deliver incremental value Launch capabilities for existing clients to digitally onboarding to new APIs and solutions Collaborate with business and product leaders to enable digital onboarding experiences to drive increased adoption of their products and solutions Owns product performance and is accountable for investing in enhancements to achieve business objectives Track and report on product delivery and project performance metrics, ensuring continuous improvement and alignment with client objectives and expectations Lead the analysis and documentation of onboarding processes to inform product development and training of our client service and implementation teams Coaches and mentors product managers and products associated team on product management best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise in Product Management Proven ability to drive key product life cycle activities including discovery, ideation, strategic development, requirements definition, prototyping, validation, delivery, and launch  Experience with business-to-business (B2B) digital marketplaces Extensive knowledge of technical product design Experience driving process transformation and proficiency with process flow tools and documentation techniques Proficiency with agile frameworks and demonstrated experience leading product and engineering teams using the agile methodology Demonstrate the ability to produce clear and concise product artifacts conveying product strategy to executive and granular requirements for developers Experience driving change within organizations and managing stakeholders across multiple functions

 Preferred qualifications, capabilities, and skills

Proficiency with JIRA and extensive experience producing and reviewing requirements (i.e., deliverables, epics, stories, and tasks) for product development Product management experience for technical products built for engineers (e.g., APIs, frameworks, infrastructure) or other technical personas Prior experience working with APIs and/or developer portals Prior experience as a software engineer Industry experience in Payments Experience with Financial Technology