Job Family:
Communications
Travel Required:
Clearance Required:
What You Will Do:
We are currently searching for a Digital Communications Specialist. This position is to support digital communication efforts and initiatives in NHLBI's Health Education and Digital Information Dissemination Branch. This is a full-time onsite position supporting the NIH office in Bethesda, MD.
Advise on digital communication concepts and methodologies to enhance the dissemination of information on NHLBI’s programs, priorities, and initiatives.
Advise content developers on content lifecycle management, design concepts, practices, and methodologies.
Recommend implementation of best practice digital communication strategies to improve the accuracy and efficiency of information dissemination.
Assist in user oversight to ensure that posted content complies with all applicable policies.
Monitor and evaluate program metrics and management of program timelines.
Assist in planning, implementation, evolution, and evaluation of OSPEEC digital strategy.
Consult to ensure that website enhancements improve visitors’ experiences, are responsive to agency needs, and are completed on schedule.
Present digital communications plans or strategies to Institute staff and advise on the most effective methods for presenting their content via digital communications channels.
Interact with technical, scientific, and managerial staff and outside organizations to ensure that the NHLBI’s digital resources are user centered and data-driven; developed in a coordinated manner; effectively communicates with appropriate audiences and continues to support the NHLBI mission.
Establish and provide guidance over projects for the development, consolidation, and updating of websites and digital content.
Coordinate digital community outreach efforts and activities.
Serve as a consultant for improving the way NHLBI delivers information across its various digital platforms.
Use social media, digital technologies, and search engine optimization to strategically place patient recruitment messages and promote approved clinical research opportunities.
Examine and interpret analytics data from tools, user surveys, and usability testing and identify improvements to the Institute’s websites and other digital offerings; manages implementation of those improvements.
Interact with the NIH Center for Information Technology CIT and the NHLBI Information Technology and Applications Center ITAC and facilitate the resolution of website technical hosting and business issues.
#SOAR
What You Will Need:
Bachelor’s Degree
A minimum of FOUR (4) years of related experience.
Ability to organize large amounts of information and exercise effective project management to plan, perform, and evaluate tasks to successfully maintain the website(s) and digital resources.
Ability to interact, coordinate, and negotiate with a variety of individuals and organizations to establish and maintain effective working relationships.
Possesses excellent customer service skills and responds to requests in a timely manner.
Knowledge of and facility with content management systems and social media tools.
Ability to be flexible and respond effectively in a rapidly changing environment, advocate for continuous improvement and best practice implementation.
Ability to identify new and emerging digital tools and technologies and recommend the adoption of new technologies when appropriate, and to determine how such technology could be integrated or adapted for NHLBI purposes.
Ability to present content in effective ways that will increase the understanding, and interest of target audiences with varying levels of comprehension of NHLBI research, programs, and policies.
Knowledge of multimedia concepts, products, and deliverables such as video, audio, podcasts, blogs, etc.
Ability to develop and maintain multi-layered websites with complex content using current technologies and the principles of good web design and usability.
Understands, promotes, and utilizes a user-centered and data-driven approach to website and social media development and architecture/organization.
Knowledge of web/digital tools, technologies, and trends, and of development and maintenance strategies to improve the content, architecture/organization, design, and functionality of the NHLBI website(s) and social media resources.
What Would Be Nice To Have:
Previous experience with the National Institute of Health (NIH).
Ability to analyze public reaction to NHLBI programs and policies to develop recommendations that significantly enhance NHLBI's digital communications program.
The annual salary range for this position is $87,100.00-$130,700.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.