GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

 

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

 

 

 

 

 

 

 

POSITION RESPONSIBILITIES

 

Maintain respectful and courteous relations with guests and crew Facilitate group and individual eLearning classes that support social media, photography, and videography Provide guests with tips that enhance their photos prior to uploading and sharing with friends and family Work with entertainment team to create digital challenges that reinforce key learnings throughout a cruise Maintain a meeting room schedule for groups and Digital classes Create a picture or video of the day program that can be shared in Lynn or via other interactive televisions Attend shore excursions as an escort when time permits. Share destination photos with onboard and corporate teams. Work with shipboard IT to support meeting room audiovisual requests Support eLearning tablet guest check-out processes Running day-to-day events of the café Follow and abide by the rules and regulations of assigned cruise line Maintain clean, neat, and orderly internet cafés at all times Ensure proper, secure storage and tablet charging Work directly with designated shore side digital team members and onboard teams ensure shipboard success Support onboard APP content updates as needed Provide technical assistance related to iPhones and social media classes as needed Other duties as may be assigned
 

NATURE OF WORK CONTACTS
 

This position reports directly to the designated shore side digital marketing team member, as well as the General Manager onboard each vessel. The position also necessitates good relations with all guests and crew onboard and by doing so creating a positive environment for enhanced revenue.
 

 

TRAINING AND QUALIFICATIONS

 

Strong communication and relationship building skills with guests Passion for photography, videography, and social programs Familiar with Facebook, Instagram, Twitter, TikTok and other social programs Excellent written, oral communication and presentational skills in English Customer Service, Marketing / Sales experience Basic photo and video editing experience Ability to perform minor trouble shooting on PC / wireless networks along with proficiency in Excel, Word, and other PC software applications. Strong computer and mobile phone knowledge (wireless internet experience and basic networking skills a plus) Internet savvy, sales-oriented management ability Associate degree or equivalent communications experience required Strong organizational skills
 

 

PHYSICAL/SENSORY DEMANDS
 

Demands of the position involve physical and mental health to be confirmed by cruise line-mandatory medical examination. Candidate will be required to complete 4-month contracts onboard cruise ships and remain flexible as to assignment locations and transfers.
 

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

 

LEARN MORE ABOUT OUR COMPANY:

At a Glance:                                         https://www.nclhltd.com/investors/company-information

Brand Overview:                                 https://www.nclhltd.com/brands

Norwegian Cruise Line:                       www.ncl.com

Oceania Cruises:                                 www.oceaniacruises.com

Regent Seven Seas Cruises:                www.rssc.com

News Releases:                                   https://www.nclhltd.com/investors/news-events

 

GET SOCIAL WITH US!

Facebook:                                             https://www.facebook.com/NCLHCareersShipboard

LinkedIn:                                               https://www.linkedin.com/company/norwegian-cruise-line

                                                                     https://www.linkedin.com/company/oceania-cruises

                                                                     https://www.linkedin.com/company/regent

Instagram:                                            https://www.instagram.com/ncljobs/

 

 

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.