Dallas, Texas, USA
6 days ago
Digital Engagement Manager

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Digital Engagement Manager.  Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need a Digital Engagement Manager with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

Work in a collaborative environment.Be rewarded with a unique opportunity to make a difference.Competitive compensation packageTuition reimbursement for full-time staff and continuing education opportunities for all employees at no costOpportunities for advancementComprehensive insurance plans for medical, dental, and vision benefits401(K) with employer matchPaid time off, paid holidays, family, and pet bereavementPet insurance

As a Digital Engagement Manager, you’ll contribute to our success in the following ways:

Develop and implement creative campaigns and digital initiatives to engage team members, support collaboration, and promote the effective use of internal tools and technologies.Track ElaraCare (Blink) usage metrics, engagement data, and trends to continuously refine communication strategies.Partner with service line leaders to align communication strategies with business needs.Promote open dialogue through tools like Blink’s chat and feedback functions, enabling team members to provide input and stay connected.Lead efforts to communicate changes effectively, ensuring team members are informed and aligned during organizational transitions and new technology rollouts.Stay up to date with industry trends in employee engagement technologies and recommend improvements to enhance internal communication efforts.Performs other duties/projects as assigned.

What is Required?

Bachelor's degree in Communications, Journalism, Digital Marketing or related field.MBA or Master’s Degree is preferred.5+ years experience managing internal communication platforms preferably in healthcare or related industry.Proven success in increasing employee engagement through platforms such as Blink, Workvivo or Workplace from Meta.Proficiency in analytics tools such as PowerBi and/or Tableau to measure and optimize engagement and strategies.Ability to manage multiple projects simultaneously and meet competing deadlines while maintaining exceptional attention to detail.Demonstrated project management experience with coordinating efforts with cross functional teams including operations, IT, Human Resources and Product Management.

You will report to the Director of Communications.  

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.  

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

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