• Function as a member of a global support team, providing data management support and analysis to the M+C Sales team.

• Understand relationships with marketing and sales/account teams to ensure efficient and effective data quality and reporting.

• Remain current on and recommend team specific MMS process, best practice, and communicate changes.

• Monitor and help improve volume, frequency, breadth, and depth of client interaction. Help target and evolve marketing focus and effectiveness. Monitor progress toward goal and advise on how to improve performance. Work closely with the team to add value and drive continuous improvement.

• Be a data translator that is specifically skilled at understanding the business needs of Accenture and be able to talk tech and distil it to others in the organization in an easy-to-understand manner, replying to business questions.

• Assist the M+C Sales team and the CRM learning agenda for them.

• Manage CRM Operations:

• Function as a data entry, management, workflow, validation, escalation, approval, and quality assurance expert