Arlington, TX, USA
10 days ago
Digital Marketing Support Spec

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.


D.R. Horton, Inc. is currently looking for a Digital Marketing Support Specialist. The right candidate is responsible for supporting both sales and marketing end users on all Digital Marketing technologies, processes, campaigns, and analytics. The Digital Support Marketing Specialist will also help all sales and marketing end users build campaign strategies to help drive and improve traffic and lead generation. This position supports and administers all marketing technologies across the organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Administer user accounts for all enterprise marketing applicationsProvide phone, online and occasional in-person support to end users on a variety of digital marketing related issuesDocument and track the details of the problem, both status and resolution, within the supported toolFollow through and communicate with the user while working the problem and ensure successful and timely completion of the problemParticipate in focus groups to enhance existing applicationsDocument new features and/or needs from the business that need to be applied to applicationsAid with training end uses on all digital marketing applicationsAssist with training documentation on all digital marketing applicationsAssist both the corporate team and end users with web design, HTML code edits and photo enhancement tasksSupport users of the DHI website CMS, CRM, Google Analytics and AdWords, and all Enterprise Marketing TechnologiesUsing Google Analytics, maintain and report on site’s overall domain, as well as individual market reports, as needed. Monitor site usage metrics to identify trends and recommend improvementsEvaluate data integrity of the division CRM databases and recommend process improvementsTrain all Sales and Marketing end users on all Enterprise Marketing TechnologiesEmail marketing template managementEmail marketing campaign management with an emphasis on recommendations for best practices as needed by divisionIdentify areas to improve on web listings to help generate more traffic and higher lead generationConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to work overtimeAbility to travel overnight

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.


D.R. Horton, Inc. is currently looking for a Digital Marketing Support Specialist. The right candidate is responsible for supporting both sales and marketing end users on all Digital Marketing technologies, processes, campaigns, and analytics. The Digital Support Marketing Specialist will also help all sales and marketing end users build campaign strategies to help drive and improve traffic and lead generation. This position supports and administers all marketing technologies across the organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Administer user accounts for all enterprise marketing applicationsProvide phone, online and occasional in-person support to end users on a variety of digital marketing related issuesDocument and track the details of the problem, both status and resolution, within the supported toolFollow through and communicate with the user while working the problem and ensure successful and timely completion of the problemParticipate in focus groups to enhance existing applicationsDocument new features and/or needs from the business that need to be applied to applicationsAid with training end uses on all digital marketing applicationsAssist with training documentation on all digital marketing applicationsAssist both the corporate team and end users with web design, HTML code edits and photo enhancement tasksSupport users of the DHI website CMS, CRM, Google Analytics and AdWords, and all Enterprise Marketing TechnologiesUsing Google Analytics, maintain and report on site’s overall domain, as well as individual market reports, as needed. Monitor site usage metrics to identify trends and recommend improvementsEvaluate data integrity of the division CRM databases and recommend process improvementsTrain all Sales and Marketing end users on all Enterprise Marketing TechnologiesEmail marketing template managementEmail marketing campaign management with an emphasis on recommendations for best practices as needed by divisionIdentify areas to improve on web listings to help generate more traffic and higher lead generationConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to work overtimeAbility to travel overnight

Education and/or Experience

High school diploma or general education degree (GED)3 years’ experience in planning and gathering business requirements specifically for sales and marketing3 years’ experience working within a digital marketing environment and various applications 3 years’ experience working with the Adobe suite of tools (Photoshop, etc.)3 years’ experience reading, writing, and troubleshooting HTML 3 years’ experience managing and supporting Content Management Systems, Email Marketing, and Customer Relationship Management systemsPossess excellent verbal, written, listening and presentation skills to communicate effectively for training end users with varying levels of marketing and IT experienceAbility to work in a fast-paced environmentAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with MS Office and emailAbility to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral visionThe noise level is generally moderate

Preferred Qualifications

Bachelor’s degree in business, Marketing, Communications or Information Technology from a four-year college or university preferred

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Vision and Dental401(K)Employee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2

Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings

LinkedIn, Twitter, Facebook, Instagram

Education and/or Experience

High school diploma or general education degree (GED)3 years’ experience in planning and gathering business requirements specifically for sales and marketing3 years’ experience working within a digital marketing environment and various applications 3 years’ experience working with the Adobe suite of tools (Photoshop, etc.)3 years’ experience reading, writing, and troubleshooting HTML 3 years’ experience managing and supporting Content Management Systems, Email Marketing, and Customer Relationship Management systemsPossess excellent verbal, written, listening and presentation skills to communicate effectively for training end users with varying levels of marketing and IT experienceAbility to work in a fast-paced environmentAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with MS Office and emailAbility to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral visionThe noise level is generally moderate

Preferred Qualifications

Bachelor’s degree in business, Marketing, Communications or Information Technology from a four-year college or university preferred

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Vision and Dental401(K)Employee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2

Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings

LinkedIn, Twitter, Facebook, Instagram

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