Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, the Digital Operational Soundness Senior Manager oversees a key support function as part of the Digital Leadership team. This position serves as a connection between the first line, second line, and enterprise support units to ensure digital operations are conducted in compliance with regulatory and legal requirements and per the organization’s policy. This role is tasked with improving alignment of controls and associated risks while simplifying the control environment to be sounder. This manager also oversees the Digital System Support team responsible for ensuring the smooth operation and stability of a digital solutions once launched in the market. **Primary Responsibilities** + Oversees the Digital Production Support team who acts as an extension of the product management teams, engaging to investigate and resolve customer concerns, production incidents, and performing validation testing. + Maintains documentation and reports to management regarding compliance and potential issues + Provides requested information to regulatory agencies and monitors compliance with applicable laws and regulations + Serves as senior subject-matter expert in providing guidance to first line, second line, and enterprise support units on the effective execution of operational risk management framework including risk and control self-assessments, new initiative risk assessments, operational risk/loss events, scenario analysis, emerging risk identification, and front line risk assessments + Reports to management and provides recommendations for error prevention + Leads the monitoring, evaluation, remediation of operations risk/loss events including root cause analysis and process improvement recommendations, + Coordinates business continuity plans and conducts annual training and business impact analysis testing + Serves as liaison to internal and external auditors and Regions Data Foundation + Works with digital leaders to understand business, drivers, concerns, future plans, and offer support to mitigate risk + Ensures continuous improvement in operating processes and procedures to avoid risks + May maintain business unit Responsible, Accountable, Consulted, and Informed (RACI) chart This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible. **Requirements** + Bachelor’s degree in a related field + Ten (10) years of experience in finance, risk, or operations, with significant specific experience in business line operations + Five (5) years working with a digital function **Skills and Competencies** + Ability to learn additional systems as needed + Ability to research, analyze data, and derive facts + Ability to work under pressure and meet deadlines + Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) + Strong verbal, written communication, and organizational skills + Strong work ethic and self-motivation **This position is intended to be onsite, now or in the near future** . Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are **Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC.** **Position Type** Full time **Compensation Details** Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. **Job Range Target:** **_Minimum:_** $152,452.00 USD **_Median:_** $217,620.00 USD **Incentive Pay Plans:** This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan. **Benefits Information** Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. + Paid Vacation/Sick Time + 401K with Company Match + Medical, Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/welcometour/benefits.rf **Location Details** Atlanta Midtown **Location:** Atlanta, Georgia Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.