Position Summary

The Digital Operations Coordinator, working on Atlanta Falcons digital O&O properties, will coordinate and contribute to the brand vision and execution of projects in coordination with the Atlanta Falcons digital team. The core focus of this role will be on implementing a streamlined process of managing digital projects from concept to completion, on budget and on time. Qualified candidates will have experience with planning, directing, and coordinating digital projects and teams.

Using online project management, collaboration software, and cloud file storage systems, this role will assist in the continued development and monetization of all digital platforms and content. The right candidate must be able to help set and articulate a streamlined workflow that aligns holistically with Falcons roadmaps, editorial & content strategy, and business objectives. This role will also assist in executing content strategy plans across O&O properties by working within the Falcons Content Management System (CMS) and Visual Management System (VMS) to uphold brand guidelines and ensure accurate and timely delivery of information to users.

The candidate must be self-motivated and possess a strong data-driven mindset, and preferably has had direct project management experience working on consumer-facing digital products. This position will report to the Atlanta Falcons Digital Manager.


Roles and Responsibilities
 

Write and communicate project plans and requirements effectively to content creators, developers, designers, and stakeholdersUse project management software to manage project timelines to keep all parties accountable for on time delivery, ensuring visibility into the workflows with digital roadmaps, creative requests, asset needs and delivery, and workback schedulesTranslate strategy and product vision into project deliverables with launch targetsWork collaboratively across teams to ensure all relevant stakeholders are aware of budgets, timelines, resource allocations, etc.Provide transparency and recommendations on project trade-offs, understanding and coordinating dependencies across multiple teams with competing prioritiesBalance the priorities of a diverse group of stakeholders, while ensuring achievement of digital team's objectives and strategies by providing oversight of content roadmap, and ensuring the digital team’s bandwidth is dedicated to the successful creation of content.Assist with the ideation and implementation of fan-facing digital productsAssist in the digital rollout strategy of multi-faceted content projects that require editorial, video and photo collaborationMaintain consistent workflow with the Communications team to ensure team and player-related information is accurate and up to date on our fan-facing propertiesAssist in the build-out and upkeep of digital content, marketing promotions, and day-to-day site maintenance within the Content Management System (CMS) and Visual Management System (VMS) as neededWork closely with the Digital Manager in staying aligned with the Ticket Sales Marketing team to ensure customer journeys and ticketing messaging on O&O aligns with the sales calendar and prioritiesWork with the Digital Manager to help pull, analyze, and distribute key O&O platform analytics on a monthly and annual basisMaintain communication with the Digital Partnerships team to help ensure partner deliverables on O&O properties are accurate and timely, while also assisting in the ideation of new and improved sponsored content series and placements.

Skills and Basic Qualifications
 

1-2 years of professional experience in a sports or content-oriented digital media company preferredKeen knowledge and understanding of project management, A|B testing strategies, data analysis and analytical thinking, preferably with experience in Omniture, Google Analytics or similar productsDemonstrated experience managing the needs of multiple departments for a content-focused product/brandAbility to work within CMS, updating site features, posting content, etc.Experience working with common project management and communication tools such as Monday.com, Microsoft Teams, Asana, Slack, etc.Effective time management that leads to greater productivityHigh level of comfort communicating with senior product leaders, engineers, designers, and other stakeholdersA sense of accountability and an ability to take ownership of initiatives, driving outcomes and meeting expectationsHigh energy and capable of multi-tasking and context-switching with ease, in a fast-paced and ever-evolving organizationAbility to operate effectively in a team-oriented and collaborative environmentStrong written and verbal communication and presentation skillsProcess-driven and extremely detail-oriented, with a love for documentation and organizationBachelor’s Degree

Preferred Qualifications
 

Passionate sports fan and regular consumer of digital sports content A detailed knowledge of digital content and social media platforms, with an understanding of the differences in the audiences and their consumption habitsExperience within a sports or media company, with an understanding of their core revenue generating processesTeam player that thrives in projects that involve multiple stakeholdersUnderstanding of what content generates engagement and excitement on digital platforms, particularly with younger audiencesAn analyst at the core that enjoys diving into metrics and ensures that decisions are data drivenExperience working with large, cross-functional development teams