DIGITAL PRODUCTION MANAGER
The Digital Production Manager is managing and coordinating digital projects to deliver them on time, in the foreseen budget and the requested quality. He also creates reports and analyses results and provides recommendations. Client satisfaction is key. He is the guardian of the projects profitability and helps develop new projects for these clients.
She/he needs to have know-how and experience in UX design and web content to create and drive digital projects with our Development, creative and strategic teams.
Main responsibilities:
Manage digital projects for different clients from A to ZTake the briefing from the client and challenge it if necessaryMake a planning and an estimate and make them validated by the clientAccording to the planning, plan and coordinate all the needed resources (copy, web design, front-end and back-end developer, etc.) to realize the projectFollow up of the administrative and budgetary aspects of the digital projects and make sure of the profitability of each projectFollow up of ongoing digital projects until deliveryHave a sense of user experience, provide light UX design audit and recommendationsHave a technically oriented mind enough to understand how a website works on the backend and on the frontend; talking with developers does not scare you.Manage risks and identify appropriate solutionsProvide excellent service, understand the project also from a technical point of view and support clients to ensure building privileged relationships.Ensure the quality of the project by challenging the deliveries and by following an adequate quality assurance policyCreates reports, analyses results and recommends action planDesired Skills and Experience:
Bachelor's degree in Digital Media, Production, or a related field.Proven experience (3-5 years) in digital production management, digital project management and/or digital marketing with a strong portfolio of complete projectsProficiency in digital production tools and softwareSound knowledge of HTML, Javascript and/or CSS; ability to discuss technical requirements with the development team, but confident to discuss projects requirements and updates to clients and other stakeholdersHave good knowledge and stay up to date on digital marktechAbility to influence and work cross-functionally across multiple internal teamsMakes convincing presentations, deals with client’s questions, and demonstrates confidenceEager to learn and to share knowledgeBe proactive, have passion for improving client’s business;Fluent in English, intermediate+ level in French is a plusNice to have:
Experience as a Production Manager with DrupalHave knowledge of project methodology: Agile, Scrum and WaterfallWorking at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.Candidate AI Usage PolicyAt ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.