The Digital Services Associate participates in the maintenance of the library website, key technology platforms, the institutional repository, and open access resources, providing training and support to Middlebury Institute Library staff on our Monterey, CA, campus. They serve as primary liaison to technology and access services teams and vendors both internally and externally to ensure seamless access to web-based library resources. They provide assistance to students, staff, and faculty with access issues.

This is a full time, benefits eligible, hourly position with a hiring range of $27.22-$34.02 per hour.

Core Responsibilities:

As a member of the library systems team, participates in the maintenance of key library technology platforms, software, and web presence including troubleshooting and testing of updates as well as serving on Vermont-based teams associated with these platforms Provides training, support, and feedback to library staff relating to changes to library technology platforms Serves as primary liaison to technology and access services teams and vendors both internally and externally Supports the Middlebury Institute Digital Repository, in coordination with Vermont-based staff and provides guidance to Middlebury Institute faculty and research staff in support of their submissions to the Repository Promotes Diversity, Equity, and Inclusion (DEI) efforts with a focus on equitable access to technology tools, collections, library spaces, and other resources Hires and trains graduate assistants to support ongoing projects and web-based library services Designs and produces instructional videos in collaboration with the Research & Instruction Librarian