Digital Systems Technician
Touro College
Welcome page Returning Candidate? Log back in! Digital Systems Technician Job Locations US-NY-Hawthorne ID 2024-11386 College TUNY - College of Dental Medicine Position Type Full-Time Schedule Shift Varies Hours Per Week 36.5 Travel As needed Category Academic/Program Support FLSA Status Exempt Location : Country US Overview
All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 3 Times Square, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs
The Digital Technology Technician will provide technical support and training for dental students and faculty in the use of digital dental technology, specifically 3Shape systems. This role will ensure the smooth operation of digital equipment and workflows and will serve as a liaison between the dental program, IT department, and 3Shape support.
Responsibilities Technical Support:Be on-call during clinic hours to assist students with technical issues related to 3Shape scanners, software, and workflows.Remotely troubleshoot issues using TeamViewer and provide guidance on software and hardware problems.Maintain and repair scan carts in clinics and the Sim Lab.Coordinate with 3Shape support for repairs and shipping of scanners.Training and Education:Conduct training sessions on digital workflows, including digital wax-ups, anterior smile design, and digital camera usage.Assist in running preclinic and clinical digital dentistry courses.System Management:Ensure all systems are updated with the latest software versions.Liaise with IT departments, 3Shape, and digital faculty to address technical concerns.Participate in weekly clinical operations meetings.Lab Management:Oversee and maintain the digital lab on the third floor.Ensure a well-organized and functional lab environment. QualificationsEducation/ Experience
Familiarity with digital camera systems and software (e.g., Canon EOS Utility)Experience with remote support tools (e.g., TeamViewer)CDT (Certified Dental Technician) or 5 to 10 years lab experienceKnowledge/ Skills/ Abilities
Knowledge of dental laboratory procedures and workflowsStrong technical skills, including proficiency with 3Shape software and hardwareExcellent problem-solving and troubleshooting abilitiesEffective communication and interpersonal skillsAbility to work independently and as part of a teamPhysical Demands
This position requires compliance with Touro's Vaccine Mandate policy. Maximum Salary USD $100,303.00/Yr. Minimum Salary USD $80,242.00/Yr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
Touro University offers a comprehensive benefits package for full-time employees which includes:
Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA) Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance Short-term and Long-term disability programs Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday ScheduleAll campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 3 Times Square, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs
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