Digital Transformation Consultant
Kforce
Kforce has a client in need of a Digital Transformation Consultant in Boston, MA.
Responsibilities:
* Digital Transformation Consultant will conduct thorough assessments of how IT work gets ingested, distributed, prioritized, and completed
* Facilitate meetings, workshops, and/or focus groups with IT leadership to collect feedback on how capacity management and staffing work today, prior enhancement eff orts, and barriers to potential capacity and resource management enhancements
* Design a comprehensive strategy for modernizing resource and capacity management practices; Implement low barrier-to-entry processes for improving capacity management practices, balancing ideal-state, real-time visibility into resource capacity with realistic expectations regarding change management
* Develop simple processes and templates for capturing work details and managing resource allocations effectively
* Establish capacity reservation standards in order to ensure teams have sufficient time to complete maintenance
* Establish a governance structure around capacity management with clear roles and responsibilities
* As a Digital Transformation Consultant, you will design and implement reporting tools and processes for understanding capacity constraints in order to influence executive-level decision making around project prioritization, team staffing and budgeting, and downstream business impacts
* Establish metrics to assess the effectiveness of implemented processes and make necessary adjustments based on feedback and performance data
* Create clear documentation and guidelines to facilitate the understanding and implementation of new processes across the team
* Conduct training sessions and provide ongoing support to IT staff to ensure successful adoption of new processes
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