Company Description

Avery Weigh-Tronix is one of the world’s largest manufacturers and suppliers of weighing equipment and solutions. With wholly owned businesses in nine countries, and partners in more than 70 others, we are truly a global player with a range and expertise that is second to none.

With its North American headquarters, R&D and manufacturing base in Minnesota, Avery Weigh-Tronix has a presence across the whole of the United States. Our established network of distributors and dealers undergo extensive product training to provide you with a trustworthy and knowledgeable source for all of your weighing requirements.

Job Description

Objective of role:

The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Reporting to the Dillon Segment Manager, this role is focused on driving innovation of mechanical products in an industrial manufacturing environment. The Dillon Product Manager will partner with marketing and engineering teams to help design product improvements and create collateral based on market insights. This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and market requirements, working in collaboration with internal stakeholders to bring to market winning, new solutions. Understanding customer applications will be imperative to ensure ideal mechanical solutions are realized and delivered.

Expectations:

This position requires troubleshooting aptitude in mechanical engineering, electronics, or software. This person will be a highly motivated individual able to focus on quality issue resolution, reactive troubleshooting, and project management. Strong communication skills are needed to both gather insights and provide support to the sales channel and internal stakeholders. The product manager will be an analytically minded contributor to creating technical resources and marketing collateral for both existing and new products.

Main Duties and Responsibilities:

Keep current on industry/market trends and regulatory requirements for Dillon applicationsRemain aware of the competitive and market landscape to understand customers’ alternative solutions and Dillon’s relative positioningInteract with end users and channel partners to comprehend, articulate, and leverage customer applications and values to drive creation of differentiated productsSupport the design and development of new products within the Dillon Product PortfolioPerform product testing, gathering of relevant experimental data, and data analysis in support of product upgrades and new product developmentArticulate Dillon’s value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateralProvide product training and technical support to internal teams, sales channel, and end usersAssist in attending tradeshows in conjunction with the Dillon direct sales teamContribute to examining potential viability of new applications with Dillon’s product portfolioLog incoming communications and activities related to technical support for analysis to drive product, process, and collateral improvements

 

Qualifications

Qualifications:

Associates Degree and/or equivalent ITW experience2+ years in Product Management, Product Development, Technical Support, Engineering, or MarketingMust be proactive and display a high level of initiativeDemonstrated customer service skillsProficient with Microsoft Office Products to include Outlook, Word, Excel, and PowerPointAbility to perform product demonstrations, effectively translating features into valuesAbility to adapt to changing circumstances, remain calm in stressful situations, and adjust plans to meet changing needsAbility to communicate effectively verbally and in writingDemonstrated ability to lead basic technical training seminarsRequires strong interpersonal skills and the ability to build trust and rapport with the distribution channel, business units, and internal sales teamsMust have valid passport for international travel or ability to obtain one

Preferred Qualifications:

BS/BA in Engineering or other technical backgroundExperience in Customer Service / Technical Support / Account ManagementDiagnostic logic developmentExperience in technical positionStrong mechanical, software, or electrical knowledgeExperience in the design and development phase of new productsExperience in bringing new products to marketExperience with ITW business and products

Additional Information

At AWTX, you can expect:

An environment where ideas are heard, and innovation is encouragedPersonal/professional growth and development opportunitiesExtensive benefits package with a generous employer contributionPaid Holidays + flexible paid time offExecutive commitment to education, growth, and development

Avery Weigh Tronix is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. AWTX is a safety sensitive company.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.