At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!
FTE: 1.000000
Shift: Days
Location: KANKAKEE AL & MEMORY CARE
Summary:
The Dining Room Supervisor at Riverside Senior Living is responsible for overseeing the daily operations of the dining room, ensuring a high level of service and satisfaction for our residents. This role includes managing the wait staff, coordinating with the kitchen team, and maintaining a welcoming and efficient dining environment. The Dining Room Supervisor will also play a key role in training staff, handling resident concerns, and ensuring that all dining services meet regulatory and safety standards.
Required Experience:
Preferred Experience:
Strong leadership and organizational skills, excellent communication and customer service abilities, knowledge of food safety and sanitation practices, and the ability to manage multiple tasks in a fast-paced environment.
Required Licensure/Education:
A high school diploma or equivalent is required.
Food Handler’s Certification or ServSafe Certification is required.
Preferred Licensure/Education:
Training on Heimlich maneuver is preferred.
Certification in hospitality or dining room management is a plus.
Compensation:
Minimum hourly rate: $19.95
Maximum hourly rate: $23.89
Responsibilities:
Essential Job Duties:
• Team Leadership: Supervise and manage the performance of the wait staff, ensuring that all team members provide courteous and efficient service to residents.
• Resident Experience: Monitor and enhance the dining experience for residents, addressing any concerns or special requests promptly and effectively.
• Coordination with Kitchen: Work closely with the kitchen team to ensure that meals are served in a timely manner and according to residents' dietary needs and preferences.
• Training and Development: Train new dining room staff on service standards, safety protocols, and resident interaction, ensuring consistent service quality.
• Quality Control: Oversee the setup and cleanliness of the dining room before, during, and after meal service, ensuring that all areas are maintained to the highest standards.
• Safety and Compliance: Ensure that all dining operations comply with health department regulations, food safety standards, and facility policies.
• Inventory Management: Monitor dining room supplies, such as utensils, tableware, and linens, and coordinate with the appropriate departments to maintain adequate stock levels.
• Resident Relations: Build positive relationships with residents, regularly seeking feedback to improve dining services and address any issues that arise.
Nonessential Job Duties:
• Team Leadership: Supervise and manage the performance of the wait staff, ensuring that all team members provide courteous and efficient service to residents.
• Resident Experience: Monitor and enhance the dining experience for residents, addressing any concerns or special requests promptly and effectively.
• Coordination with Kitchen: Work closely with the kitchen team to ensure that meals are served in a timely manner and according to residents' dietary needs and preferences.
• Training and Development: Train new dining room staff on service standards, safety protocols, and resident interaction, ensuring consistent service quality.
• Quality Control: Oversee the setup and cleanliness of the dining room before, during, and after meal service, ensuring that all areas are maintained to the highest standards.
• Safety and Compliance: Ensure that all dining operations comply with health department regulations, food safety standards, and facility policies.
• Inventory Management: Monitor dining room supplies, such as utensils, tableware, and linens, and coordinate with the appropriate departments to maintain adequate stock levels.
• Resident Relations: Build positive relationships with residents, regularly seeking feedback to improve dining services and address any issues that arise.
Credentials:
Essential:
* CERT FOOD SVC SANITATION
* BLS
Education:
Essential:
* BACHELOR DEGREE
Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.
Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.
Other information:
Exposure/Sensory Requirements
Exposure to:
Chemicals: Refer to MSDS sheets.
Video Display Terminals: None
Blood and Body Fluids: None
TB or Airborne Pathogens: None
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Needed for communication with residents and staff.
Vision: Need to greet residents and perform duties.
Smell: NA.
Hearing: Needed to hear resident and staff request.
Touch: Need to provide resident contact for offering support and reassurance to the residents.
Activity/Lifting Requirements
Average Hours per Week: 40
Shift: Varied
Percentage of time during the normal workday the employee is required to:
Sit: 5%
Twist: 5%
Stand: 25%
Crawl: 0%
Walk: 40%
Kneel: 0%
Lift: 5%
Drive: 0%
Squat: 5%
Climb: 0%
Bend: 5%
Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Occasionally
Up to 35 lbs: Not required
Up to 50 lbs: Not required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Up to 10# can be carried up to 50'. Filling salad bar, carrying trays of dirty dishes, food, etc.
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 24
Twist: 24
Stand: 120
Crawl: 0
Walk: 192
Kneel: 0
Lift: 24
Drive: 0
Squat: 24
Climb: 0
Bend: 24
Reach above shoulders: 0
Repetitive use of hands (Frequency indicated):
Simple grasp up to 1 to 10 lbs. Normal weight: Frequently
Pushing & pulling Normal weight: 1-15# Frequently
Fine Manipulation: Handling menu boards, and writing.
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards
Environmental Factors (Time Spent):
Inside hours: 8
Outside hours : 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere:
Special Hazards: Electrical
Protective Clothing Required: NA