Job Description Job ID#: 24931 Job Category: Administrative/Clerical Position Type: Contract/W-2 Duration: 6 months Positions Available: 4 Our client is Rochester Institute of Technology.This position will assist the Dining Facilities across campus. This is a 6 month maximum contract role with opportunity to become hired full time, with pay starting at $18/hour. Schedules vary depending on location, guarenteed 40 hrs/wk. If you are passionate about food service, dedicated to creating memorable dining experiences, and have the skills to lead a team effectively, we encourage you to apply. Join us at RIT and help us make a positive impact on our community through exceptional dining services. Position Summary: We are seeking a dedicated and experienced Dining Facility Supervisor to join our team. As a Supervisor, you will play a key role in ensuring the smooth operation of our dining facility. Your primary responsibility will be to lead and support our team of dining staff, maintain a high level of service quality, and contribute to a positive dining environment. If you have a passion for hospitality, strong leadership skills, and a commitment to customer satisfaction, we want to hear from you. Key Responsibilities: + Supervise and lead a team of dining staff, including servers, cooks, and dishwashers. + Train, mentor, and motivate staff to deliver excellent service and maintain a positive work environment. + Monitor and enforce hygiene, safety, and sanitation standards in the dining facility. + Oversee the preparation and presentation of food to ensure it meets our quality standards. + Manage inventory, order supplies, and control costs to meet budgetary goals. + Collaborate with the management team to plan menus, special events, and promotions. + Address customer concerns and resolve issues in a professional and courteous manner. + Maintain accurate records of daily operations, including sales, attendance, and staffing. + Ensure compliance with all health and safety regulations. + Assist with scheduling and managing staff shifts. Qualifications: + High school diploma or equivalent. + 3 years previous experience in a supervisory role in a dining facility or restaurant. + Servsafe and Allertrain certified or ability to obtain within six months of hire. + Strong leadership and interpersonal skills. + Excellent communication and customer service skills. + Knowledge of food safety and sanitation regulations. + Ability to handle high-stress situations with professionalism. + Proficiency in using basic computer applications. Job Requirements Minimum Security Clearance: No Tired of bouncing temp job to temp job with no stability in sight? Do you want to be valued and rewarded for your hard work? Do you want great benefits, education, cross-training opportunities and the ability to move up in one of the best employers in the area? The selected candidates will provide dining services across the Rochester Institute of Technology (RIT) campus. This is a temporary to hire position that is expected to last 4 months, with strong performers becoming permanent employees. Job Summary The Dining Supervisor supervises the day to day operations of one or more full service retail restaurant, coffee/bakery, convenience store, or quick service dining locations. Works closely with students and other supervisors/managers to ensure the highest level of food and customer service quality. Major Responsibilities - Supervise, direct, train, schedule, hire and work with full time and student employees. Give clear and concise directions. Coordinate production needs and staffing as appropriate. - Opens and/or closes food service unit and ensures it is operationally ready in accordance with established procedures; maintains proper security of unit. - Provide excellent service in a friendly, sincere and courteous manner. - Place necessary orders for inventory and products. - Participates in planning related to budget, menus, pricing and operational procedures and objectives. - Assist manager in planning special functions and themed meals. - Monitor cashiers for proper cash handling and correct reading of cash register tapes. - Research and maintain creative merchandise displays and signage for unit. - Performs duties of other food service employees as necessary in order to keep food service unit adequately staffed and operating. - Monitors food service equipment to ensure it is in proper working order; arranges for repair of equipment as necessary. - Handles customer complaints in regard to food service provided and follows through with necessary action. - Complete management responsibility when manager is absent from unit, including necessary service calls. - Assist with general office duties, including inventory, payroll, and record keeping. - Attend meetings and seminars as required or requested by unit manager/general manager. - Ensure compliance for all individuals with all dining services expectations, and compliance related items such as ServSafe, cut glove procedures, etc. - Enforce all New York State and Monroe County Health codes as they relate to health, sanitation and safety. - Ensure that quality control, portioning and customer service standards are met and maintained. - Collaborate with other campus service departments (Facilities Management, Tech Crew, Production Services, etc.) to ensure that clients' needs are met. - Performs other duties as assigned. Minimum Qualifications - 3 years' experience in a high volume restaurant, country club, retail, catering, or institutional setting. - Servsafe and Allertrain certified or ability to obtain within six months of hire.