Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Diplomatic Sales Manager!

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The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.

Want to learn more? Hotel Website, Facebook, Instagram   

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In this role, you will act as the hotel's representative to prospective clients and customers seeking to rent rooms, meeting spaces, and food and beverage services. You will respond to sales inquiries, initiate new sales, prospect and qualify leads, solicit potential clients, entertain clients, conduct site visits, answer questions, determine rates, prepare proposals, negotiate contracts, service accounts, and analyze lost business for the hotel(s). You will develop sales plans and strategies to meet or exceed established revenue and room night goals, and work with various departments to ensure requested services are provided to customers.

The ideal candidate will have at least one year of sales experience, preferably in a luxury hotel.

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Classification: Full-Time

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Shift: Business Hours, Monday through Friday, additional hours as needed 

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Pay Rate: The annual salary range for this role is 70,000-80,000 and is based on applicable and specialized experience and location. 

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Medical Insurance Coverage Available - for you and your family 

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What will I be doing? 

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As a Diplomatic Sales Manager, you will be responsible for the following:

\n\nRepresenting the hotel by soliciting, responding to, and negotiating with clients requiring large and complex group accommodations (typically over 50 guest rooms), with or without meeting space and/or on-site catering, based on market segment and account files assigned by the Director of Sales & Marketing.\nEngaging in significant interactions with customers to address sales and operational questions, concerns, and issues.\nNegotiating contracts with customers and commission agreements with third-party agencies.\nInitiating the preparation of proposals and contracts to inform prospective customers about hotel guest rooms, meeting space, banquet date, space, and rate availability. Developing and quoting prices for these services.\nParticipating in outside sales activities to explore business opportunities and entertain customers in local and assigned markets. Directing site visits for respective accounts and participating in tradeshows, industry, and customer events.\nAttending weekly sales departmental meetings and other scheduled meetings to support business operations.\nConducting site inspections with potential customers, showcasing guest rooms, meeting spaces, banquet facilities, and other hotel amenities.\n\n

 

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!  

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The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nAccess to pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental health resources including Employee Assistance Program\nBest-in-Class Paid Time Off (PTO)\nGo Hilton travel program: 100 nights of discounted travel\nParental leave to support new parents\nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*\n401K plan and company match to help save for your retirement\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount\nCareer growth and development\nTeam Member Resource Groups\nRecognition and rewards programs\n\n

* Available benefits may vary depending upon property-specific terms and conditions of employment.

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