JOB SUMMARY

The Dir, eDiscovery position is responsible for the development and oversight of processes that ensure Charter’s compliance with Charter’s Legal Hold and eDiscovery policies. This position will manage a team that supports Charter attorneys in the execution of litigation and compliance matters.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.Support Charter and outside counsel attorneys by providing expertise in custodian/system scoping, data collection, and data processing/review/and production processes.Develop strategic plans that include process and technology improvements.Develop and manage team and e-discovery budgets, ensuring strict fiscal adherence.Automate and implement tools necessary to efficiently and effectively track, assess, and report on legal matters.Oversee the custodian email journaling process.Ensure structured and unstructured data is preserved appropriately.Direct and have oversight of the collection of responsive data.Serve as a liaison with custodians and data owners (systems) as to where data resides and how it is used.Provide 30(b)(6) support and testimony as required.Assist in scoping litigation holds.Manage the relationship with e-discovery vendors.Audit legal hold processes to ensure compliance.Provide timely reporting on all e-discovery efforts.Identify trends and making recommendations for process and vendor changes.Update and maintain Charter’s Legal Hold eDiscovery processes.Lead and develop a team of direct reports to include hiring, coaching, and evaluating performance.Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand EnglishProven litigation practice, project management, and business analysis experience Ability to handle multiple projects and priorities simultaneously with a high degree of accuracy, professionalism and client-service orientationThorough knowledge of software used in the electronic discovery process. Specific experience with Relativity is requiredDetailed knowledge of litigation and related discovery processesWorking knowledge of enterprise-class production IT systems such as Exchange email, ERP systems, and SharePointKnowledge of case law applicable to electronic discovery and of the electronic discovery process, including evolving technical and operational standards created through case law, rulemaking, and groups such as EDRMDemonstrated interpersonal and strong leadership skillsPossess excellent written and verbal communication skills to enable effective and professional communication with clients, colleagues, and vendorsExperience preparing analytics and reports using Microsoft Excel and PowerPoint

Required Education

Bachelor’s degree in Business or related field or equivalent combination of education and experience

Required Related Work Experience and Number of Years

Ediscovery experience – 7+Project management experience – 7+

PREFERRED QUALIFICATIONS

Preferred Education

Project Management or eDiscovery certificate preferred

WORKING CONDITIONS

Office environment

LLM708 2024-41349 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.