Compass One Salary: $155,000 - $160,000 Other Forms of Compensation: Pay Grade: 18 Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community. Job Summary Working as the Regional Director of Operations, you are responsible for providing both challenge and happiness in order to positively influence a Regional team of Environmental Service professionals. You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region. Responsibilities: + Develops financial forecasts and balances programs and resources for districts and selected accounts within the region + Develops a business plan and budgets + Controls overhead expenses + Responsible for attainment of financial goals for the region + Reviews and analyzes financial statements, weekly operating reports, and other financial results + Recommends and manages capital requirements to improve financial returns + Actively involved with sales survey pricing of business + Monitors future contract financial reviews and updates + Responsible for efficiency and staffing that is appropriate to the regional and divisional goals + Monitors period analysis and initiates action plans as necessary + Maintains and supports client happiness at a level that ensures account retention + Maintains an active stewardship program at multiple levels within the region + Coordinates required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner + Promotes client awareness of program alternatives and the availability of corporate resources + Monitors and ensures compliance with the provisions of client contracts + Assists in customizing programs to meet each account's unique needs as required Qualifications: + Bachelor's Degree or equivalent work experience required + Five+years supervisory experience in housekeeping or service-related field with high customer/client contact required + Experience leading high volume or multi-unit EVS operations + Budgeting, forecasting, sales experience preferred + Ability to communicate effectively in written format and oral presentations + Ability to multi-task and prioritize + Ability to maintain organization in a changing environment + Exhibits initiative, responsibility, flexibility and leadership + Possess a detailed knowledge of contract administration and office procedures + Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Compass One Healthcare today! Compass One Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass One maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Compass One are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CompassOne.pdf) for paid time off benefits information. Req ID: 1364193 Compass One JANELLE C. ALLEN [[req_classification]]