All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments, and governmental regulations.
  Operations Management: • Overseeing day-to-day facility operations including building maintenance, repairs, cleaning, security systems, and utilities management. • Create a collaborative culture among teams and departments. • Visit company sites and team with field partners; advise them of recommendations for their sites. • Ability to communicate solutions in partnership with operational and field leadership. • Builds meaningful relationships with internal stakeholders to develop Facilities Management strategies that enable their business objectives to be achieved. • Within designated grants of authority, approves purchase orders and payment of invoices, as they pertain to the facility maintenance requests, communicating excessive costs proactively to Program and Regional leadership teams. • Oversees the management of the Facilities warehouse providing for economic storage of excess furniture and emergency supplies. • Ensures the Facilities department and VITAS standard operating procedures and processes are followed to ensure consistency and quality of execution, recommends changes to and establish of new processes as required. • Establishes services level agreements (SLA) and key performance indicators (KPI) with Program and Regional leaders to measure department effectiveness and opportunities for improvement.
  Compliance and Safety: • Ensures VITAS facilities follow all local, state, and federal regulations related to building safety, environmental standards, and accessibility. • Ensures that VITAS facilities are compliant with Hospice Conditions of Participation, partnering with other VITAS departments, IPU hosts, and property landlords to ensure all required maintenance activities are completed per regulatory standards and with proper documentation.   • Establishes and maintains a program for the routine inspection of VITAS owned and leased facilities to identify facility-related compliance, maintenance, and safety issues. • Oversees scheduling and managing routine corrective and preventative maintenance on all building systems and equipment; ensuring critical preventive maintenance tasks on life safety systems and critical utility systems are competed on time. • Acts as a subject matter expert in facility-related regulations collaborating with other VITAS departments in developing strategies and tactics to ensure compliance.
  Budgeting and Cost Control: • Assist Facilities department leadership in development and management of the facility department budget, including vendor contracts, maintenance costs, and project expenses. • Collaborate with Program and Regional leadership teams in establishing annual budgets for facility-rated maintenance and operating expenses of VITAS owned and leased properties.
  Staff Supervision: • Lead and manage a team responsible for Facilities Management of the VITAS real estate portfolio, including maintenance technicians, facilities specialists, purchasing specialists, and regional facilities managers. • Perform employee performance reviews, create staff development and training plans. • Mentor, develop and provide on-the-job training to subordinates to strengthen their current performance and preparation for future advancement. • Observe and evaluate employees and work procedures to ensure standards for quality and service are met. • Recommend personnel actions such as new hire requests and discharges, to ensure proper staffing. • Provide approval for overtime needs. • Directly supervises regional facility managers, facility specialists, purchasing specialists and other employees in the Facilities Department as assigned. Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  Project Management: • Initiating and overseeing small and medium size construction and renovation projects, ensuring adherence to project goals, timelines, and budgets. • Coordinate with Facilities project manager on plans for renovations, additions, or new buildings. Actively participating in design reviews to ensure cost effective and compliant facility designs. • Develops a multi-year capital forecast for VITAS owned properties and assists in capital planning for the entire VITAS property portfolio. • Have a strong computer and financial background and ability to compose detailed memo’s requesting corporate consent to move forward with new projects.
  Risk Mitigation and Emergency Management:. • Identifies potential facility-related risks and implements preventive measures to ensure employee safety and property protection. • Oversees development of annual hurricane preparedness resource binder in collaboration with other VITAS departments. • Collaborates with other VITAS departments in the development of emergency response plans for utility outages and other facility-related disasters. • Participate in Security, Safety, and Emergency Management initiatives and meetings.
  Space Management: • Manages space utilization within Central Support offices to meet current and future business needs. Proactively notifies Facilities department leadership when space utilization cannot meet.
  Purchasing/Vendor Management: • Oversee the development and execution of purchasing strategies various expense categories and maintain a tracker of savings achieved. • Leverages VITAS’ economy of scale in the selection, contract negotiation and management of external vendors for maintenance, repairs, and other specialized services including evaluating the benefits of national contracts vs. local vendors. • Manages the relationship with VITAS group purchasing organization to identify opportunities for performance improvement and cost savings. • Manage the major Accounts for office supplies, shredding, postage, and shipping, including routine business review meetings. • RFP creation, bid review, selection, and evaluation of third-party vendors for contracted work.
  Technology Integration: • Implements and manages facility management systems (FMS) including building automation system (BAS), computerized maintenance management system (CMMS) to monitor building systems, track maintenance activities, and optimize energy usage.
  Other: • Understand that he/she, and the staff that he/she works with, may be exposed to Protected Health Information (PHI), and ensures that he/she, as well as the staff he/she supervises, treats PHI per VITAS policies and procedures. • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
  QUALIFICATIONS
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
  Experience: • Minimum of 5 to 10 years Facilities Management required with 3-5 years managing a multi-site healthcare environment. Previous experience as a Director of Facilities or Facilities Manager overseeing multiple locations preferred. • Microsoft Office Suite; extensive knowledge and experience with Microsoft Word, Excel, PowerPoint, and Teams, including advanced features such as formatting, data analysis, presentation creation, and collaboration tools. • AutoCAD; practical knowledge of AutoCAD for drafting and designing, with the ability to create, modify, and review technical drawings and plans. • Project Management Software; practical experience with MS Project or other software for project management, including creating timelines, tracking progress, resource management, and reporting. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  • Ability to write reports, business correspondence, and procedure manuals.   • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. • Ability to manage staff in a positive and productive manner by motivating, developing, and managing employees as they work. • Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. • Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions. • Strong interpersonal skills within all levels of the organization. • Travel to off-site  meetings and other work locations, up to 25%.
  Education:  Bachelor’s degree in a relevant field, such as facilities management, engineering, or business management. MBA or equivalent is preferred. Alternatively, a minimum of 15-years related experience and/or training; or equivalent combination of education and experience.
  Certification & Licensure: Certified Healthcare Facility Manager (CHFM) Certification highly preferred. Valid Driver’s License required. Valid Auto Insurance required.
  Reasonable Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.