At NAES, you’ll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work. We are committed to supporting a culture with unique perspectives. We value individual differences in each other in an effort to create a brighter future in the power generation industry.

We operate more than 190 power plants throughout the United States, Canada, Mexico and the UK that span all technologies and provide over 49 GW of capacity. With the strength of 4000 people, our growing family of companies now addresses the entire life cycle of power generation and other industrial plants.

As the largest independent operator of power facilities in the industry, we’ve come to be viewed as an employer of choice. We strive to attract and retain employees by offering competitive compensation, a comprehensive benefits package (including retirement) and promotional opportunities.

Summary

The Director of Operations will oversee and optimize the day-to-day management of the Rooftop Inspection and Repair vertical, ensuring seamless integration of services, operational excellence, and exceptional client satisfaction.  Build and manage high-performing teams, streamline processes, and drive efficiency while maintaining the highest safety and quality standards.  

Primary Duties

Key Responsibilities:

Operational Leadership:

Develop and implement standard operating procedures (SOPs) for inspections, repairs, and preventive maintenance programs Manage field operations, including scheduling, resource allocation, and logistics, to ensure timely service delivery Oversee the establishment of a centralized Maintenance Operations Center (MOC) for coordinating resources and vendors nationwide

Team Management and Development:

Recruit, train, and lead multidisciplinary teams, including inspection technicians and repair specialists Foster a culture of accountability, collaboration, and continuous improvement Implement training programs to ensure team alignment with safety protocols and technological advancements

Performance and Efficiency:

Monitor key performance indicators (KPIs) to drive operational efficiency and client satisfaction Identify and implement process improvements to enhance service quality and reduce costs Partner with the Director of Technology to integrate automation and analytics tools into operations

Safety and Compliance:

Ensure adherence to OSHA, ANSI, and other relevant safety and regulatory standards Proactively address safety risks through training, audits, and preventive measures

Working Relationships

The Director of Operations reports to the VP of Rooftop Services.  Oversee and manage a team of managers and individual contributors

Compensation

The initial compensation will range from $178,000 - $205,000

Education and Experience:

Education: Bachelor’s degree in Business Administration, Operations Management, or a related field. Advanced degree preferred Years of Experience: Seven years in operations management, preferably within industrial services or construction sectors Five years of experience managing a team of professional employees Demonstrated success in building and scaling field-based teams in complex, multi-site environments

Specific Skills and Knowledge

Operational Expertise:

Strong background in process optimization, resource management, and logistics Experience managing vendor relationships and negotiating contracts for national or regional operations

Leadership Skills:

Proven ability to lead cross-functional teams and drive performance in a dynamic, fast-paced environment Excellent communication and interpersonal skills for engaging with stakeholders at all levels

Physical Requirements and Working Conditions

Flexible/Remote with Travel Requirements

NAES Safe

Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times.  Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property.  Furthermore, employees must follow all NAES safety rules and procedures.  Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.