**Job Description** The Direct Sales Producer is responsible for bringing in new member sales for the Individual Market segment. Provides licensed agent sales support for both customer-initiated and outbound lead follow up calls and emails with prospects interested in purchasing health insurance products sold both in the Over 65 and Under 65 segments. Will work to grow both the Individual under 65 and Senior Market market share and maximize our overall direct channel sales levels. ***Attention: This position is open to residents of North Carolina Only** **What You'll Do** + Initiates all outbound and follow-up sales for leads across a multi segment and product sales continuum + Establishes, maintains, and enhances client relationships to resolve issues and grow profitable business using a consultative sales approach, identifying client goals and objectives and directing customers to the product that provides the highest degree of value based on their insurance needs + Conveys to prospective customers a thorough and expert working knowledge of all Individual products offered by BCBSNC + Responds to specific questions, concerns and objections raised by the prospect related to the purchase process and recommends product alternatives based on the prospect’s expressed needs, taking into account provided health and financial information + Identifies opportunities to sell additional company products via cross-selling as appropriate + Proactively manages prospects through the e-channel, including e-mail marketing, chat and end-user technical support + Directs leads to the most cost-effective close channel/personnel/techniques to maximize their total sales + Collaborates with Sales management team to address service issues including identifying and designing solutions + Completes and maintains accurate and up-to-date notes for all conversations with prospects solely through the software system + May provide inbound sales support to prospective members, explaining key product differences, providing individualized rate quotes, explaining benefits, and underwriting and enrollment requirements across all products **What You Need** + High school diploma or GED + 3+ years of experience in related field + Must have or be able to obtain a North Carolina Insurance (Medical Supplement and Long-Term Care) license within the first 60 days of employment in this position. **What We Like** + You already possess a Medical Supplement and Long-Term Care license + Medicare Sales experience preferred + Knowledge of Medicare benefits and eligibility + Great energy and enthusiasm + Team player **Compensation** This is a sales incentive role with a total compensation package that consists of a base salary and sales incentive target component. All sales roles are eligible for an initial draw/guarantee to assist new hires with their on-boarding with the company. **About Us** It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. **Authorization to Work in the United States** We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español. **Request Accommodations** Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com . **For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:** Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming