Description 

The Direct Service Professional, works as part of the REACH Crisis Therapeutic Home (CTH) team to ensure individuals in need of crisis stabilization and/or prevention services are provided individualized personal and behavioral supports needed to promote stabilization, community inclusion and maximum independence. Primarily focuses on food preparation, housekeeping, and assisting individuals participating in services at the REACH CTH with activities of daily living. May also help REACH CTH program provide crisis supports when assigned. 

Part Time Starting Hourly Rate: $16.94-Depending on Experience

Full Time Starting Salary Rate: $39,624-Depending on Experience

$3.00 Shift Differential for Overnight and Weekend Hours

$1,000 Sign on Bonus

Responsibility 

Seeks input from individuals served regarding their choices for services and provides safe and professional direct services as specified in the Individualized Service Plans (ISPs). Activities may include: direct training in and/or supports with all activities of daily living, socialization, recreation, menu planning, housekeeping, laundry, transportation, and behavioral supports.  Ensures all safety, health, and universal precautions are properly addressed and monitored. Completes NRVCS Incident Report forms by the end of the shift for any observed or suspected incidents that involve individuals served or staff welfare and/or safety.  Works with team to ensure nutritional and dietary needs of individuals served are met including proper food preparation and following dietary plans and menus. Role models healthy nutritional choices when providing services.  Assists with crisis resolution and general problem-solving. Ensures services are provided with respect to the dignity of the individuals served as outlined in the State and NRVCS Human Rights Plans. Advocates for services on behalf of individuals served and their families/care givers as needed. Documents and reports suspected violations of Human Rights according to NRVCS policies.  Participates with the team in developing and implementing ISPs. If an individual’s needs are clearly not being met, ensures this information is shared with the supervisor through progress notes and/or incident reports which document the specific issues/problems as needed.  Promotes positive communication and collaboration among team members and other community resources needed to provide quality services. Conducts self in a professional manner at all times. Participates in team meetings unless absence is excused, completes proper written communication and relays other helpful information as necessary by voice mail and/or e-mail. Serves on designated teams, committees and work groups.  Maintains complete and accurate records, turning in all required documentation correct and on time. Maintains all communications, both written and verbal, with respect and confidentiality and complies with HIPAA and 42-CFR Part 2 standards and regulations  Correctly administers medications to individuals supported as prescribed and in accordance with all medication administration regulations. Provides assistance with other medical procedures (i.e.: blood sugar levels, wound care, etc.) as ordered by a physician and approved by supervisor. Completes a Medication Administration Incident Report Form by the end of shift for any problems that involve medications. (Note: Part Time/Relief staff will be trained to administer medication based on program needs. Staff not formally trained and certified by NRVCS may not administer any form of prescribed or over the counter medications.)  Works as scheduled to ensure adequate staffing is available to support program needs. Arrives at work on time and provides back-up as needed. Remains at work site until coverage has arrived for the next shift.  Stays informed and up to date on operating policies and programmatic procedures which promote quality services and recommends changes when needed.  Travels to other locations as required and provides safe transportation according to NRVCS policies and guidelines as needed to perform job duties.  Performs at the expected levels of individual and team productivity. Ensures all client records are in compliance with applicable local, state, and federal requirements including guidelines as they pertain to DBHDS Licensure Regulations, Waiver, State Plan and Clinic Options Medicaid.  Works with team to ensure all services are provided at the expected levels of quality and are in compliance with all applicable agency policies as well as any local, state, and federal requirements.  Ensures all required certifications and/or licensure are kept up to date. Attends/provides other training as required to meet personal professional development and/or program needs. • Performs other related duties as assigned by Supervisor, Program Manager, Program Director and/or Senior Director. 

Qualifications 

Basic knowledge of basic human care-giving practices, and activities of daily living to include menu planning, food preparation and housekeeping.  Ability to communicate clearly and concisely (written and oral).  Basic knowledge of information technology needed to assign job tasks.  Ability to work independently and as part of a team.  Ability to maintain a safe, clean, and sanitary household/workspace.  Must possess a valid driver’s license (state of Virginia, unless otherwise approved by agency) with an acceptable driving record. Must maintain acceptable record throughout employment.  Must have an acceptable criminal history background and child protective services check upon hire and maintained throughout employment;  Must have acceptable drug screen results upon hire. 

Education/Experience Required: 

Minimum high school diploma or equivalent is required  Experience working with individuals with developmental disabilities is preferred.

Additional compensation will be considered for any new employees who speak multiple languages.