Job Summary - Director, Acute Health Operations, Hospitalists

Reporting to the Vice President of Operations with a matrix reporting relationship to the Grand Rapids Hospitals COO, the Director of Acute Health Operations has authority, accountability and function at the Corewell Health West delivery system level. In partnership with dyad leadership, the Director oversees hospitalist operations and hospital programs inclusive of hospital at home, transition to home, and length of stay. Oversees the operations of services with focus on meeting market growth projections, revenue and expense targets, quality of care, and patient and employee satisfaction. Ensures effective relationships with health system leadership and physicians to ensure the provision of high quality, clinically superior services. Provides overall direction, goal setting, and oversight to key strategic, clinical, and operational issues facing the hospitalist department across the region. Serves as a consultant to system leadership on major matters pertaining to policies, plans, and objectives, particularly focused on length of stay reduction. Serves as a consultant and a liaison between physician compensation teams and medical group providers regarding compensation issues.

Essential Functions - Director, Acute Health Operations, HospitalistsProgram Direction: In conjunction with clinical and operational leadership, provide high-quality administrative management of hospitalist programs including but not limited to Hospital at Home, Transition to Home, Length of Stay, and Point of Care Ultrasound. Ensure appropriate and efficient integration of these programs with other ancillary departments, including inpatient, outpatient services, care management, and mission control. Develops both teams and programs capable of supporting future growth of both individuals and the organization.

Strategic Planning: Develop and implement a comprehensive strategic plan for service lines, ensuring strategic alignment with system goals. Identify opportunities for growth and market capture including the development of new clinical hospitalist specialty support, programs and care redesign. Facilitate coordination, collaboration and alignment with key stakeholders including, but not limited to, hospital group, medical group, regional partners, foundation, research, and education.Leadership and Direction: Provides direction and support to physicians, advanced practice providers, management, and staff to ensure effectiveness and efficiency within the department, in collaboration with physician leadership. Initiates personnel actions in accordance with Corewell Health Medical Group policies and organizational philosophy. Develops a strong team who can relate effectively to physicians, the broader medical group and the health system as a whole.Physician Relations: In collaboration with Corewell Health Medical Group administration and medical staff, maintains effective physician relations by identifying and actively recruiting additional physicians and allied health providers. Stays informed of how changes in the health care environment affect physicians and their income. Ensure that a high quality of service is always provided to patients and physicians, and that all activities are in accordance with the mission, objectives, and standards of care for the SHMG and broader health system.Operational Oversight: Accountable for all financial, operational, clinical, and experiential aspects of the hospitalist program. Develops, implements, monitors and enforces system policies and procedures. Coordinates operational activities of the hospital programs, including resource and supply management, adherence to policies/procedures, and regulatory requirements. Monitor program performance and compare to national benchmarks/standards.Staff Leadership: Manage the activities of professional and support staff. Provide direction and support to subordinate staff to ensure effectiveness and efficiency. Carry out supervisory responsibilities in accordance with departmental policies, organizational philosophy, and applicable laws. Responsibilities include interviewing, hiring, training, and developing employees; planning and assigning work; performance management; and team building.Compliance and Improvement: Lead quality initiatives. Monitor and assess key performance metrics, including patient experience, outcomes, cost and operational efficiency. Collaborate with quality improvement programs and ensure compliance with regulatory agency standards. Support research opportunities related to hospitalist programs. Maintain knowledge of the regulatory and legal environment. Ensure compliance with all relevant regulations and standards.Foster a culture of collaboration, teamwork and engagement with a dedication to patient care and quality outcomes.

Qualifications

Required Bachelor's Degree or equivalent in business, health care administration or related fieldPreferred Master's Degree or equivalent in business, health care administration or related field7 years of relevant experience in health care. Required3 years of relevant experience in a leadership role and/or role leading complex projects and initiatives. Proven track record of achieving financial targets and demonstrated ability to think strategically with a thorough understanding of strategic development. Required5 years of relevant experience in working in an organization of size and complexity comparable to Corewell Health. Required

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: Frequently

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Musculoskeletal Center - 230 Michigan St - Grand Rapids

Department Name

Administration - Hospitalists - CHMG West Funded

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.