Description Amazon Web Services ("AWS") enable customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AWS is growing very rapidly with over a million companies in over 190 countries on the platform. This growth is driving the need for an experienced Sales Strategy, Operations, and Enablement (SSOE) leader. Amazon has a strong culture of data-driven decision-making; requiring timely, accurate, and actionable intelligence that delivers significant business value. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business and influence decision-making. In this role, the Director, AMER Strategy & Operations will develop and execute the strategy, continuously evolve forecasting models, analyze historic results and be a trusted partner to the VP AMER making recommendations based on those analyses – all in an environment of hyper-scaling growth and increasing complexity. As a member of the AMER leadership team, this role will be working with regional AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives. The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the regional targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results. This role leads a large, multi-layered organization that spans direct reporting functions including operations, sales strategy, sales incentive, and customer and sales enablement teams. Warehouse/Business Intelligence, Business Development, Finance, Human Resources, Marketing, Recruiting, and Compensation teams are critical extended stakeholder teams. Key job responsibilities The successful candidate will be an excellent organizational and people leader, who can hire and develop the best talent across their organization including coaching and developing senior direct reports. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers, they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the region. Success in this role will be defined by the following key areas: • Key partner of VP AMER and regional leadership team. • Work with senior leadership to define strategy and run the management cadence for the business. • Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives. • Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions. • Lead initiatives across the WW Operations group and be an active participant on this team. • Working with leadership, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes. • Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding, business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden. • Lead the modelling and development of recommendations. • Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics. Basic Qualifications • Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field • Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, or other related fields. Experience leading large, complex organizations. • Proven experience with the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc. • Expert level in Excel and Data query tools • Strong business-process design experience • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly • Strong written and verbal communication skills, with a track record of presenting to senior management Preferred Qualifications • Experience working within a high-growth, technology company • MBA or other relevant advanced degree Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $210,300/year in our lowest geographic market up to $313,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.