Job Summary

Responsible for leading strategy and operational excellence for the BioPharma enterprise that will generate data-driven actionable insights that create customer and patient value impact in support of our clinical trials and biopharma commercial services. This role involves the oversight and responsibility for implementing biopharma product and services by providing knowledge and actionable insights to drive objective, evidence-based decision making to support the business’ top line growth and revenue and helping create strategic insights during the pre-sales process. The position requires strong leadership, strategic thinking, and excellent communication skills, along with strong domain expertise in biopharma data and analytics.

Strengthen cross-functional work group relationships to drive execution of patient recruitment and Real-World Evidence (RWE) product implementation outcomes. This role will collaborate closely with Biopharma Senior Leadership Team (SLT) and vendor partners to ensure smooth implementation and coordination of high priority initiatives. Primary responsibilities include designing future state process optimization and integration models that reinforce Walgreens Biopharma product excellence in the marketplace.

This role will serve as a key leader of the biopharma enterprise which will require the individual to demonstrate experience in large scale client success and enterprise leadership practices in the biopharma sector.

Job ResponsibilitiesLead the planning and execution of RWE/PRR/Insight Product distribution to biopharma clients to support sales pipeline targetsInteracts frequently with client business and technical points-of-contact to organize project plans and mobilize the master client onboarding operating model to ensure a successful experience.Supports quarterly senior leadership planning sessions and plays a key role in assessing business performance and risks heading into each client engagement. Establish a sound relationship with Commercial team members to articulate operational model details for Insight/RWE product proposal responses. Exemplifies operational know-how to secure client confidence early in addressing and swiftly resolving critical implementation issues.Establishes a reputation to serve as the primary go-to subject matter expert for product operations and implementations for Walgreens commercial teams.Frequently communicates to manage internal and client expectations around product onboarding timelines and new user support needs.Demonstrable experience in complex project management concepts, executive stakeholder management, problem resolution techniques with a focus on product deployment excellence.Effective communicator to orchestrate client needs with product capabilities to support decision making across pre- and post-implementation phases to generate the best client success outcomes.Working alongside client points-of-contact, uncover new growth opportunities and collaborate with Biopharma product teams to establish a future release roadmap to prioritize and mobilize on new product expansion opportunities.Develop operational excellence measurement systems with corresponding core KPIs to provide business unit and account-level performance views to biopharma leadership members.A proven biopharma subject matter expert and team leader of direct or matrixed reports, initiatives, and cross functional team members.Drives maturation of the client onboarding process for Biopharma projects and products particularly in data and insight services and RWE services.Responsible for ensuring billable and sales target goals remain on schedule and delivery risks are escalated through proper channels promptly.Mentors and develops execution staff through training, development opportunities, and performance management processes in alignment with Walgreens 4C values.About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com.