Opportunity Overview
The Business Performance Director will lead the team of business performance leaders designed to set the vision for how we deliver and enhance Performance Reporting dashboards, packages, and regular processes for Market Management (MMK) and Branch Development overall with the goal to communicate business metric and financial results, drive accountability and facilitate resource allocations/tradeoffs to achieve the United States Business Unit (USBU) objectives.  This leader works in partnership with USBU, Firm Analytics and Firm Strategy to align at the enterprise level on short- and long-term goals and strategies and leads division business performance for the enterprise.  In that process, this leader will be responsible for helping to influence at the Senior Leader level including operating committee (OC) and executive leadership team (ELT). This leader will also own the overall approach including developing and maintaining a market segmented framework and the alignment of sub capabilities needed to support the overall business performance capability MM.

What you'll do:Serves as a trusted finance and business partner to a broad range of stakeholders. Demonstrates integrated and highly agile ability to think operationally (next 12 months) and strategically (next 10 years) to proactively identify the best questions to address and answer with respect to financial and overall performance. Ability to then translate into high-value, actionable insights for the firm and business partners. Proactively develops new analyses and thought frameworks to serve firm, segment, and/or functional stated and unstated needs. Demonstrates expertise beyond Finance, including (Branch, Service, Operations, Strategy, Segments, etc.), a well-informed external POV, and knowledge of strategic trends. Through their team and broad influence, delivers output that supports the allocation of firm resources to their highest and best use.Maintains and optimizes Monthly Performance Review across Branch Development with input into firm performance review processes leveraging and improving national best practices, and provides, in partnership with support functions, analytic, financial, and operational consulting for division team on potential adjustments to achieve targets and objectives.Develops Metrics that Matter, Region Key Measures, financial reporting and other data and reporting sources to identify the biggest opportunities for a division and constituent markets.  Direct the development and scale of ad-hoc reporting improving the "state of the art" across all divisions. Provide consultation to the Division Leader recommending strategies, doing root cause analysis, and articulating trade-offs which will enable the Department Leader to make decisions on what to prioritize and how to allocate resources across markets.Sets processes to analyze and communicate sales, productivity, and efficiency metrics that drive future strategies. Communicates strategies with Market Management and Branch Development Leadership Teams and cross functional teams to implement. Provide sales, revenue, and expense projections, and develop targets to achieve a sustainable business model aligned to market outcomes. Account for competitive landscape and specific competitors when shaping plans and strategies.Collaborate with, influence across, and lead peers and leadership within business performance team, escalating opportunities and best practices to drive organizational improvements, present and influence at senior most branch development and enterprise levels. Partner across organization broadly, including human capital, Firm Analytics, Finance, and Data & Insights organizations.Leads and develops a team of highly complex and analytical business performance leaders supporting across division leaders, across market management, and across the firm broadly.