Job Summary

The Director, Clinical Quality Assurance Management for the RWE Clinical Trial business will be responsible for the management and operational oversight of the quality activities for the broader business and clinical trial site level to ensure Walgreens conducts is trials to the highest quality and regulatory obligations and enhances performance through continuous improvements. This will also include the need to proactively assess and identify risks, tackle unplanned deviations, corrective/preventative actions, and proactive monitor and trending of quality issues to ensure business is performing to Good Clinical Practice (GCP) standards.
This role will also be responsible to lead Quality Assurance (QA) professionals.

Job ResponsibilitiesEnsure Standard Operating Procedures (SOPs) and Internal Operating Procedures are reviewed periodically and advise on required updates to ensure compliance with ethical, regulatory and other relevant frameworks, making recommendations for improvement where appropriate.Identify appropriate staff SOP training requirements and maintain oversight of training to ensure all Walgreens clinical trials staff are trained on SOPs Ensure staff SOP training requirements are achieved for QA andImplement and maintain a Quality Management System (QMS) in line with the Corporate QMS and take the lead in presenting it to internal stakeholders, pharmaceutical companies and other funding partners.Build, manage, lead and motivate a QA team, ensuring that people with the right range of skills and experience are recruited and retained, and that their skills and professional capabilities are maximized.Ensure quality and operational compliance; act as a subject matter expert for quality investigations, documentation systems, training programs, internal/external audits, and vendor assurance programs.Develop and implement a risk-based and flexible approach to QA in compliance with applicable regulatory requirements.Generate and analyze weekly, monthly and quarterly metrics to track KPIsWork with Operations team to implement, review and maintain tracking of incidents within the clinical trials, advising on CAPAs to be implemented and ensure completion in a timely manner.Lead the Audit Program management process, including assessment of internal and external (outsourced) operations, and active audit and regulatory inspections.Partner with functional areas in study design, data collection, and analysis, and reporting activities that support quality improvement interventions, transparency, compliance with regulatory standards, and provide performance monitoring.About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
 
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.