Job Classification:

Marketing & Communications - Communications

In this critical role on the broader enterprise employee communications team, you will be responsible for designing and executing transformation and change communication strategies that are brought to life through compelling content, creative storytelling and engaging experiences including virtual and in-person meetings, town halls, interactive Q&As, and rich written, digital, and video communications.

Reporting to the Vice President, cross-function communications, you will work closely with a broad range of internal stakeholders on change/transformation communications, in addition to supporting internal and executive communications for the Technology & Operations organization.

Responsibilities

Leads the successful execution of transformation and change communications both within the corporate functions and strategic initiatives that originate out of the functions and for telling both Prudential’s transformation story and technology story within the Tech & Ops organization and across the enterprise by leveraging key themes such as Generative AI, Cybersecurity and building employees’ tech acumen.Works directly with leaders across the company to support ad hoc transformation and change communications and develop and implement change and change communications plans to support initiatives across the business and conduct assessments to measure plan effectiveness, as needed.Supports all internal communications for the head of Technology & Operations, including internal speaking engagements, organizational announcements, town hall scripts, etc.Leverage the resources and centers of expertise within the Prudential Communications organization – including creative & content, analytics, and research – to quantify and deepen communications impact, improve decision support and drive outcomes.

Qualifications

10+ years of professional communications experience, demonstrating the ability to identify and tell memorable stories.Experience or certification with change management principles.Demonstrated strong leadership and management skills, including analytical, organizational and problem-solving skills, which support sound decision making.Self-starter with a customer-centric, value creation and operational mindset, propensity for action and ability to work in a matrixed environment.Outstanding strategic plan development, writing, messaging, editing and measurement skills.Experience working with creative partners on content including graphics, videos, and event materials.Proven ability to effectively partner cross-functionally in a complex organization.High level of independence and skill in planning, organizing, prioritizing, and executing simultaneous projects and activities and discretion working with sensitive information.Highly self-motivated, proactive and able to thrive in an extremely fast-paced and changing environment.Strong skills in Microsoft Suite: Word, Teams, SharePoint file-sharing, PowerPoint, and occasional Excel.This is an individual contributor role reporting to the Vice President, corporate functions communications.

Hybrid role requires approximately 8 days monthly travel to Newark, NJ.  This travel is considered commuting and therefore is non-reimbursable. Prudential also reserves the right to adapt these expectations based on business needs and the changing requirements of the role.

Prudential Communications desired skills

Business Acumen: Understands and leverages organizational, financial and industry data to better address customer needs and/or operations.Outcomes Focus: Delivers results that support project, function, and business outcomes, and maximizes my own utility by prioritizing work appropriately and executing efficiently.Creativity: Sees connections that others do not, successfully applies ideas drawn from seemingly unrelated contexts, and generates a wide array of useful solutions to solve problems.Persuasive Influence: Effectively persuades others, remains diplomatic in difficult situations, and leverage a large network of relationships for the good of the business.Communications Coaching: Coaches Communications colleagues and business partners in core communications skills and strategies when needed and shares good ideas for improving Communications' work and/or reputation.Channel Management: Increases familiarity of a wide array of channels, leverages their possibilities for maximum impact and adapts messages effectively to them.

Our Company and Culture

Prudential has been an industry leader in financial services for 150 years. We offer customers innovative solutions for growing and protecting wealth. With over $1.6 trillion in assets under management and a presence in 20 countries across 5 continents, we strive to service customers and create long-term value for stakeholders by pairing strong ethics and business fundamentals with a wide array of financial products and services, ranging from life insurance, retirement planning and annuities to asset management.

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept differences—we celebrate them, support them, and thrive because of them. At Prudential, employees have a unique opportunity to own their development as they design unique career paths that prepare them to excel in roles that stretch and grow them throughout their career. We encourage employees to perpetually hone their skills and explore opportunities across the Prudential’s business.

About Prudential Communications

Prudential Communications works with partners and stakeholders inside and outside the enterprise to create advocacy for our company, asking meaningful questions, shaping dialogue about key issues, informing business decisions, building consequential relationships, and deepening connections. We work together across our team to deliver outcomes that further Prudential’s purpose of making lives better by solving the financial challenges of our changing world, to accelerate Prudential’s transformation and growth, and to cultivate belief in the company’s future. We’re committed to providing every member of our team with opportunities to learn and grow, while fostering closer integration, a truly inclusive workplace, and new ways of working that increase impact and productivity. We strive for excellence, simplicity, clarity, and impact in everything we do.

What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $152,500.00 to $206,200.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

Market competitive base salaries, with a yearly bonus potential at every level. 

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

401(k) plan with company match (up to 4%). 

Company-funded pension plan. 

Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

 

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.