JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Global Investigations Case Manager for our Ethics & Compliance function.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

We are seeking a Global Investigations Case Manager with superior data analytics skills to join our team. The ideal candidate will possess a meticulous attention to detail and leverage their investigatory expertise and data analytics skills to enhance our investigation processes and uncover critical insights.

Role Purpose

This position will play a central role in JLL’s global ethics investigations and reporting program, triaging all new reports, providing guidance to local teams, driving ongoing investigations and corrective actions to closure, anti- retaliation assurance and reporting out to senior management. You will contribute to global Ethics & Compliance initiatives. Your will initiate and lead improvement projects to increase efficiency of our system, tools and processes globally. You will be based in Chicago and comfortable with a hybrid work schedule, balancing both in-office and remote work.

We offer to the right candidate an opportunity to realize their potential in bringing this new role to the highest standards in the industry, gain exposure to a broad range of risks, and make a real impact on the company’s compliance risk management program. 

What this job involves:

Review, triage, and assign incoming cases, assessing risks and escalating as appropriateDevelop and implement standardized processes and procedures for global investigators, ensuring they stay current with best practices and emerging trendsResponsible for extracting and analyzing data from large datasets, applying advanced data analytics techniques, and clearly labeling the results to identify trends, patterns, and anomalies.Apply advanced data analytics techniques to identify trends, patterns, and anomalies in large datasetsCreate and maintain quality control measures for investigation methodologiesProduce comprehensive reports on global investigation performance and outcomesCollaborate with internal stakeholders to optimize investigation efficiency and effectivenessAssist with investigation process and platform design enhancements, ensuring consistent reporting standards and data quality assuranceTrack open investigations, ensuring proper process and case closure documentationCoordinate anti-retaliation framework and monitor closed cases for timely corrective actions and potential retaliation signsProvide support and guidance to local Legal & Compliance and HR teams managing casesAssist with design and delivery of relevant training programs for Ethics & Compliance and Investigations teamsAnalyze reporting metrics to identify trends and emerging risks, preparing reports for senior management, Audit Committee, and public disclosureWork independently and collaboratively on improvement initiatives and time-sensitive investigationsProvide support for various Global Ethics & Compliance initiatives and projects

Sounds like you?

The ideal candidate will be required to have:

Experience  in managing or conducting employment, ethics or internal audit investigations in corporate settingsDemonstrated expertise in data analytics, with the ability to extract meaningful insights from complex datasetsExceptional attention to detail, critical for maintaining investigation integrity and accuracyIn-depth knowledge of employment law, corporate ethics, and/or relevant regulatory frameworksAdvanced skills in data analysis tools and statistical methodsSuperior written and verbal communication abilitiesProven capacity to manage multiple high-stakes investigationsSignificant experience using global case management platformDemonstrated ability to exercise independent judgment, work effectively on cross-regional and cross-functional teams, and manage multiple projects simultaneously in a dynamic and complex environment.Excellent interpersonal and communication skills; a confident presenter who inspires confidence of colleagues and senior stakeholdersChampion of ethics and integrity, trustworthy and having excellent analytical and problem-solving skillsTeam oriented, with a track record of building collaborative and productive relationships and comfortable working with matrix reportingProficient in Microsoft Office Suite (Word, PowerPoint and Excel etc.)Outstanding command of English required, other languages preferable

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Position is based in JLL’s Corporate Office in Chicago.

Apply today at jll.com/careers.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.