At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** You see an opportunity for E&I to drive better consumer experiences, and are curious about how coverage can evolve to better fit consumers’ preferences. As part of the E&I consumer team, this role will be responsible for consumer strategy, specific to how we evolve coverage in a way that enables choice, predictability, and certainty. You will partner closely with the broader Consumer team to leverage data and insights about member behaviors, develop a perspective on what drives solid consumer experiences, and share work across E&I to create actionable plans for the business to better orient coverage around consumer preferences. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Analyzes the market and regulatory environment; predicts emerging customer needs and develops innovative solutions to meet them + Organizes and sets a consumer research agenda and develop processes to infuse consumer research in development of new client and consumer products + Translates consumer insights into actionable business ideas and processes + Develops deep understanding of the E&I business and commercial insurance market + Directs cross-functional and/or cross-segment teams, identifying opportunities to share and collaborate to drive increased enterprise value + Create a multi-year roadmap to evolve consumer choice, develop process to hold business to these objectives + Establish and maintain consumer innovation process and governance + Influences senior leadership to adopt new ideas, products, and/or approaches You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 5+ years of managed care or consumer product experience + Demonstrated experience and comfort working in a highly matrixed organization + Demonstrated experience with leading and influencing cross functional technical and business teams + Demonstrated experience with communicating strategies with executive management + Proven comfortable working in a fast paced, highly collaborative and fluid work environment + Proven self-starter with the ability to work both independently and in a team environment, and deal with ambiguity **Preferred Qualification:** + Proven passionate about consumer experience and understanding consumer trends *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy **California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington** **or** **Washington, D.C. Residents Only:** The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._