Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. We believe: Every Experience Matters. Talent is Everywhere. All Belong Here. At Medallia, we hire the whole person. The Role Medallia is hiring a Finance Director to lead our Corporate Finance team reporting to the Vice President of Finance. The Corporate Finance team is a critical function, sitting at the center of the broader finance team to help the CFO, executive leadership, and investors gain financial visibility and insights into the business. This team sets the forecast parameters and processes for the finance team, and partners with other key operational teams on the moving pieces that impact our financial outlook. We are looking for a highly analytical leader who is strategic, approaches problems in a structured manner, and is comfortable operating in ambiguity. You will focus on the highest-priority business issues and be plugged into every facet of the business. Responsibilities Own and manage the operating plan and key financial processes, including budget planning, monthly forecasting, and variance analysis. Develop a business narrative for stakeholders to discuss results, identify risks and opportunities, and make decisions. Lead preparation of monthly board materials. Partner with G&A leadership to deliver financial planning and analytical support, identifying key business drivers and measurements to inform actionable results. Manage and drive our workforce strategy, in collaboration with the People and Community function including owning centralized workforce assumptions. Lead, manage, and scale a high-performing Corporate Finance team, responsible for Corporate and financial business partnerships. Develop new or improve existing financial planning and reporting processes, including setting the vision for our financial systems roadmap. Collaborate with team members across Finance & Accounting to ensure accurate, timely financial close and reporting. Qualifications Minimum Qualifications 7+ years of relevant finance experience (i.e. investment banking, private equity, and/or strategic finance, business operation or related fields). At least one year of people management experience. Demonstrated financial modeling and analysis experience including three statement model and long range planning. Demonstrated experience with headcount planning, workforce management planning, and accurate cost modeling. Demonstrated understanding of U.S. GAAP and finance principles. Bachelor’s Degree Preferred Qualifications MBA or CPA. SaaS industry experience with a demonstrated understanding of SaaS business metrics and models. Led a Corporate Finance team. Previous business partnering experience supporting the G&A organization. Strong interpersonal, written and oral communication skills. Presentation of ideas and information in a concise, well-organized manner. Effectively work and collaborate within and across teams. Demonstrated experience in identifying business needs and proposing effective solutions. Strong executive presence and business acumen. Ability to work directly with senior business leaders. High-performance standards with high ethical values; passion for excellence and continuous improvement. Ability to meet deadlines, prioritize appropriately, and demonstrate flexibility. Proficient business intelligence and analytics software (i.e., Tableau, Power Query, SQL, etc.). Familiar with Salesforce.com, NetSuite, and Anaplan. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $147,000 - $239,000 USD. This position is bonus/commission eligible. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled. #LI-RK1 #LI-REMOTE