We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** Reporting to the Senior Director, Digital Products & Platform, you will be a key member of the Product Delivery Leadership Team, accountable for building a team responsible for optimizing our delivery rigour, leading the capacity planning and forecasting, and improving reporting to reflect the work across our digital portfolio. This role has a major focus on digital operations and business transformation through continuous improvement and change management. This candidate will be successful in their role by forging key partnerships with leaders across Digital and Technology. You will work closely with the Digital Strategy & Innovation and Digital Technology teams in a leadership capacity, and you will hold key stakeholder relationships within your mandate. You will also play a key role in helping to drive agility and transformation across our portfolio to elevate our delivery workflow and enable an elevated employee experience. _At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ **How You’ll Succeed** + **Communications and Stakeholder Management** – Exceptional communication is beyond the words we use. Using the art of communication, lead each conversation with curiosity and empathy. Working closely with stakeholders across teams and disciplines to facilitate effective conversations, and dissemination of information. Consistently build new relationships and serve as an active collaborator and partner to those we work with. + **Delivery Governance and Optimization** - Stay up-to-date with industry best practices. Ongoing optimization of delivery processes including driving priority on focus areas with an emphasis on implementation and sustainment. Implement a monitoring and governance strategy through baseline and feedback loop, to ensure areas of improvement have direct and positive impact to our employee experience, collaboration and culture. + **Leadership –** Leading and developing teams to continue elevating our talent pool while aligning team priorities to organizational strategic imperatives. Transformative leadership through change, leading our teams to enable our ability to support the business of tomorrow. **Who You Are** + **You can demonstrate 8 to 10 years** in a leadership capacity leading teams and developing talent. + **You can demonstrate 3 to 5 years of direct experience** in senior level stakeholder management, driving against declared objectives through exceptional communication skills. + **You can demonstrate work e** **xperience** in thinking strategically, have an appreciation for delivery methodologies (an asset if you have direct technical project implementation experience), all the while understanding mechanics of change management. + **You're digitally savvy.** You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. + **Your influence makes a difference.** You know that relationships and networks are essential to success. You inspire outcomes by gaining shared understanding and leading with empathy. + **You're driven by collective success.** You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 18th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Accountability, Identifying Opportunities, Key Stakeholder Relationships, Personal Initiative, Strategic Objectives, Teamwork At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.