Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . *REMOTE* The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Director, Epic Revenue Cycle Hospital Billing. The Director of Epic Revenue Cycle Hospital Billing will be responsible for providing strategic and operational leadership for Epic revenue cycle hospital billing applications, including but not limited to Resolute Hospital Billing and adjacent systems and extracts. The candidate will be overseeing a team consisting of managers and analysts with Epic revenue cycle hospital billing application experience leading a multi-disciplinary team in the design, implementation, workflow optimization, change management, support, and issue resolution related to the revenue cycle hospital billing applications. Core Responsibilities: + Supervises the performance management of all assigned staff including making decisions as they pertain to hiring, training, evaluation, promotion, and termination. + Manages daily operations and directs staff to achieve departmental goals and objectives. + Assumes responsibility for campus-wide initiatives involving computer support services. + Develops, promotes, and maintains standards as they relate to technical support services and devices, including manufacturing and architectural standards. + Designs improved work systems by revising work standards, policies, and procedures. + Directs and manages project plan development, risk assessment, communications, budget tracking, status reporting, vendor management, and successful project completion. + Monitors project prioritization, active projects, and the development of dashboard and reporting mechanisms. + Assumes responsibility for enterprise-wide IT projects and ensures an efficient and timely conclusion. + Contributes to the strategic plan and assists in providing short- and long-term solutions to help meet campus-wide strategic and tactical planning initiatives. + Communicates with administration and staff regarding the efficient and timely delivery of services. + Performs follow-up investigations on inquiries, complaints, and problems. + Assists in the determination of critical milestones. + Establishes departmental goals and objectives, identifies areas of improvement, and implements action plans to meet these. Seeks ways to improve operations and oversees the preparation of productivity reports. + Attends professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements. + Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Department Specific Functions: + Provide leadership and direction on the design, implementation, build, testing, modification, and analysis of Epic revenue cycle hospital billing applications + Collaborate with senior leadership on strategic initiatives, growth and expansion opportunities, and improving patient experiences and outcomes related to satisfaction and quality + Provide organizational knowledge and guidance for Resolute Hospital Billing teams to facilitate decision‐making + Manages daily operations and directs staff to achieve departmental goals and objectives + Supervises the performance management of assigned staff including hiring, training, evaluation, promotion and termination + Designs improved work systems by revising work standards, policies and procedures + Manage scope, budget, schedule, and quality of projects + Establish a clear line of communication with clinical and business leaders + Maintain regular communication with team members and lead weekly project team meetings + Review the status of projects and issues on an ongoing basis with the team + Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: + Bachelor’s degree in relevant field + Master’s degree preferred + Epic Certifications for Hospital Billing required + 3 years of experience in a leadership role in hospital and/or physician revenue cycle billing preferably in healthcare or healthcare-related organization + Strong understanding of the core functions and processes of the billing office preferred + Understanding of revenue cycle management or experience with billing operations preferred + Direct experience managing hospital and/or professional billing accounts receivables preferred + Experience leading large teams of individuals and the ability to manage staff effectively + Strong communication and organizational skills + Past success with large-scale projects such as other software implementations, building projects, or other key initiatives + Able to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence + Ability to gain trust and establish effective relationships with team members + Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures + Knowledge of business and management principles. + Ability to direct, manage, implement, and evaluate department operations. + Ability to establish department goals, and objectives that support the strategic plan. + Ability to effectively plan, delegate and/or supervise the work of others. + Ability to lead, motivate, develop, and train others. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H18