The Role
Are you an inquisitive, hard-working leader focused on driving operational improvements through innovation, new skills/capabilities, and critical initiatives? The Fraud Prevention & Detection Director is a meaningful leadership role that will enhance and establish controls, participate in strategic projects, and engage in daily operational activities focused on fraud and other significant events impacting our clients. The director will work collaboratively with leadership from other operations and demonstrate data analytics and problem-solving abilities to identify servicing issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. In addition, this role will review critical high risk business functions with an eye towards proactive identification of risk and improvement of our monitoring routines.
The Expertise and Skills You Bring
Bachelor's degree required; advanced degree preferred
10+ years proven experience in banking or financial investments evaluating, designing, and improving controls (i.e., fraud prevention, audit, risk, or quality management)
Subject matter expertise in fraud, including implementation of fraud detection strategies, tools, and processes
Highly motivated self-starter, with the ability to work on multiple tasks and handle shifting team priorities
Ability to communicate clearly, concisely, and impactfully
Experience in designing monitoring routines, dashboards, and other reports
Understanding of risks and controls
Proven process/operational evaluation experience
Ability to quickly understand sophisticated operations and processes
Well versed in data analytics capabilities and tools (e.g., Excel, PowerPoint, Tableau)
Ability to recommend process improvements based on operational reviews and data-driven insights
Ability to facilitate meetings with various audiences to influence decisions and document outcomes
The Team
The Anomaly Prevention & Detection team was recently formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices. Our primary work products include process evaluation, data analysis, daily monitoring, and solution implementation with the intent of uncovering and addressing potential, and existing, fraudulent activity. Our goals include flexible and quick response to operational concerns and insertion of controls and capabilities to prevent them from reoccurring. We strive to build a secure environment where customers, employees, and partners can thrive, ensuring compliance and preserving our reputation.
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