With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day. One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** We are looking for a Director to lead our Deal Desk and Order Management teams globally. Reporting to the VP of Deal Strategy and Monetization, you will develop, mentor and lead a global team of commercial and operational experts located in Americas, Europe and Asia, and serve as the trusted advisor to sales leadership on the quote to cash processes and deal best practices. **What You Will Do:** + Develop and drive consistency on established deal structures, pricing strategies, and non-standard commercial terms for Cloud, On-prem SaaS and Hybrid proposals + Partner with Revenue and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies + Cultivate and maintain relationships with key cross-functional partners/back office teams, serving as a primary point of contact for Deal Desk team for questions or concerns, minimizing need for escalation + Manage complex, nonstandard deals with multiple cross-functional partners + Maintain, implement and communicate a global opportunity bookings policy and leverage for efficient order processing + Establish and track performance metrics to ensure the team meets or exceeds goals + Consistently meet your Objectives & Key Results (OKRs) and continuously find ways to drive efficiencies within your business **What You Will Bring:** + 10+ years of experience in Deal Desk, Sales Operations, or Order Management + 5+ years of people management experience in a Deal Desk, Order Management, or Sales Operations + Experience supporting and advising SaaS and On-Prem Sales teams + Experience partnering closely with cross-functional teams such as Sales, other SalesOps team members, Legal, and Finance colleagues + Experience working with remote sales and business partner teams + Dedication to excellent customer service + Strong oral and written communication skills with the ability to synthesize and effectively communicate information across teams + Proven project management experience and ability to own and run deals end-to-end + Organized, strong attention to detail, and goal-oriented + Ability to work independently and multitask effectively + Innate curiosity and not afraid to ask thoughtful questions + Energetic, dedicated, and ambitious + Salesforce CPQ experience preferred + Strong understanding of ACV / TCV / REN **Come As You Are** At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $190,500- $228,600, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) . Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees. \#LI-Remote