The Director of Global Logistics is responsible for the fulfillment planning function and shipment network design and optimization strategy, establishing a strong supply plan handoff to external partners and end-users. This role will be accountable for the implementation of end-to-end shipping operations planning world-wide, with particular focus on North America, Europe and Asia-Pacific. This role will report to the Vice President, Operations and partner with leadership in Sales, Finance, Operations, and Quality/Regulatory to lead integrated planning for strategic supply chain planning of products.
POSITION SUMMARY:
The Director of Global Logistics is responsible for the fulfillment planning function and shipment network design and optimization strategy, establishing a strong supply plan handoff to external partners and end-users. This role will be accountable for the implementation of end-to-end shipping operations planning world-wide, with particular focus on North America, Europe and Asia-Pacific. This role will report to the Vice President, Operations and partner with leadership in Sales, Finance, Operations, and Quality/Regulatory to lead integrated planning for strategic supply chain planning of products.
DUTIES AND RESPONSIBILITIES:
Oversee and manage global end-to-end ship and delivery logistics planning and end-user supply chain network design and its continued support. Ensure that goods are efficiently transported, and are delivered to where they are meant to arrive on time, including managing importation/customs clearances process into jurisdictions outside the U.S. Develop relationships with, and manage performance, of integrated and specialist delivery networks responsible for transport of materials and biological specimens around the world. Lead contracting and price negotiations with external partners. Work with internal and external partners for regional and country regulatory and financial compliance regarding company product. Responsible for regulatory affairs management for shipped product, ability to anticipate new or changing regulations in the industry. Establish connections between management initiatives and business strategies and identify high-impact process improvement opportunities. Establish new systems and processes to manage just-in-time delivery of product to customer sites. Establish the cadence of strategic planning, coordinate with Finance and Operations to ensure robust modeling of product and network scenarios to support decision-making. Lead the budgeting and strategic planning process for the global supply chain operations. Hire, develop and mentor members of the global team. Oversee team to evolve supply chain strategies, bringing integrated and innovative solutions. Carry out all relevant line management responsibilities including performance reviews, goal setting, development plans, and annual compensation processes within budget and agreed parameters. Focus on immediate and urgent business needs while driving long term strategic plans and capability and organizational development. Establish metrics that drive accountability and improvement in both operational and financial metrics, reflecting effectiveness and efficiency of department activities. Communicate metrics, demand uncertainties and risks, and develops options for optimizing supply network capacity and capabilities. Develop a response plan for disruptive challenges across the global supply chain and at all stages of the transport lifecycle. Ensures that the plan and capabilities of each external partner are adapted, and in place to minimize the risk of disruption and deliver an effective resilience to threats and hazards. Partner with the Vice Presidents of Operations, Quality, and Finance, and senior management to drive excellence throughout the Global Logistics supply chain.
EXPERIENCE AND QUALIFICATIONS:
Bachelor’s degree in Supply Chain, Life Sciences, Engineering or Business Administration or logistics-related field. Master’s degree or Masters of Business Administration preferred. A minimum ten years of leadership experience in European, Asian or Global Freight Logistics, Freight Forwarding, managing a procurement team, and/or ownership of freight Profit and Loss. Extensive experience in supply chain execution and oversight, planning, ERP systems, process modeling, supply network strategy and optimization.
KNOWLEDGE, SKILLS AND ABILITIES:
Possesses extensive understanding of global shipping logistics and services for biological materials, and negotiation with external couriers, including global importation and customs regulations. Knowledge of importation throughout Europe (intracommunity cross-border transactions) and Asian Advanced knowledge of contracts, negotiation, vendor management; experience negotiating and obtaining the best price possible on materials and transportation services. High degree of customer focus. Proven management skills with experience building and sustaining global teams. Demonstrated leadership experience including driving development of employees. Ability to effectively deal with internal and external customers and staff. Ability to interact with a high level of patience, tact, and diplomacy, and can maintain composure under pressure. Can easily mediate and resolve conflicts. Well-developed written and oral communication skills. Particular attention to details in order to avoid mistakes, and ensure operations are carried out successfully. Possesses a solid working knowledge of relevant region and country regulatory guidance, for pharmaceutical and biological goods and services. Current on Biopharma supply chain, manufacturing technologies, supplier network, CMO network, performance and capacity. Possesses in-depth knowledge of industry and system best practices including reporting (EC sales, intrastate reporting, commercial invoicing, etc.). Familiarity with carrier integration platforms. Strong analytical background and mastery of analytical tools (Excel, etc.) Ability to be highly tactical when necessary. The ability to deal professionally in stressful situations. Ability to travel extensively that can include overnight stays and working work outside normal business hours as needed.
PHYSICAL DEMANDS:
While performing the duties of this job, the individual is frequently required to sit and stand for long periods. The individual is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms. This position requires extensive travel.
WORK ENVIRONMENT:
This position is performed in a traditional office environment with up to 50% of the time on travel internationally.