Chevy Chase, MD, USA
5 days ago
Director, HR Shared Services

The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars.

As Director of HR Shared Services, you will lead and manage our shared services team, focusing on optimizing business processes, improving efficiency, and driving high service levels across the organization. The successful candidate will have extensive experience with Workday, as well as a strong understanding of shared services functions such as HR, payroll, finance, and IT. You will oversee the design, implementation, and continuous improvement of shared services strategies and Workday solutions to support organizational growth and ensure seamless service delivery.

Location:

This position is a hybrid role, on-site 3 days per week at one of the following office locations: Chevy Chase, MD; Dallas, TX; Houston, TX; Fredericksburg, VA; Lakeland, FL; Tucson, AZ; Virginia Beach, VA.

Key Responsibilities:

Strategic Leadership:

Develop and implement the shared services strategy in alignment with organizational goals.

Define, monitor, and report on key Position Overview

Workday Management:

Oversee the configuration, optimization, and ongoing management of Workday modules (e.g., HCM, Payroll, Finance, and Benefits).

Lead Workday implementations, upgrades, testing, and maintenance to support evolving business needs.

Ensure data integrity, security, and compliance within the Workday system.

Operational Excellence:

Drive standardization, automation, and process improvement initiatives within shared services functions.

Collaborate with cross-functional teams to optimize service delivery and resolve operational challenges.

Identify and implement best practices to streamline workflows and reduce costs.

People Leadership:

Build, lead, and mentor a high-performing shared services team, fostering a culture of accountability, collaboration, and customer focus.

Establish and monitor team goals and development plans to encourage continuous improvement and professional growth.

Stakeholder Engagement:

Act as the primary point of contact for shared services stakeholders, addressing needs and providing solutions to complex issues.

Partner with internal departments (e.g., HR, IT, and Finance) to align shared services initiatives with organizational priorities.

Qualifications:

Bachelor’s degree in business administration, HR, Finance, or a related field; MBA or equivalent preferred.

5+ years of experience in shared services or operations leadership roles, with a strong emphasis on process improvement and technology solutions.

2+ years of hands-on experience with Workday (configuration, implementation, and management).

Proven track record of leading cross-functional teams in a high-paced, customer-centric environment.

Exceptional project management, communication, and interpersonal skills.

Preferred Qualifications:

Workday certification(s) in relevant modules.

Strong analytical and problem-solving abilities.

Experience with change management, particularly in digital transformation initiatives.

Knowledge of regulatory requirements and compliance for shared services functions (e.g., HR and Finance).

#LI-AN1


 

Annual Salary

$119,000.00 - $224,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Confirm your E-mail: Send Email