Director, Human Resources – Brokerage Service & Operations
At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! Fidelity is committed to advancing in times of challenge, and we will continue efforts to accelerate our support, development, and the professional experience of our Associates. We believe this is central to continued strong growth and growing our market position.
The Role
The HR Director will participate in and lead initiatives that support the Fidelity Brokerage HR strategy with direction from the HR team. This exciting opportunity will work with the Brokerage Service & Operations organization and be involved in all aspects of the human capital strategy, including staffing, compensation, talent management, performance, engagement, development, diversity & inclusion, and will provide direct leader support to enable successful implementation and execution of people practices.
The Expertise and Skills You Bring
10+ years of HR business partner experience Demonstrates strong business knowledge, understanding priorities and the ability to navigate across business and HR functions. Proven HR business partner capability across broad areas, including talent acquisition, compensation, inclusive talent strategies, employee relations, organizational design and development workforce planning, and change management. Confident in partnering with, and coaching of, leaders at all levels, challenging and influencing difficult issues and strategic decisions, as well as providing sophisticated solutions to complex issues in an ambiguous environment. Demonstrates the ability, flexibility, and resourcefulness to manage several concurrent priorities in a fast-paced deadline driven environment, having comfort with ambiguity. Proven ability to actively collaborate and build relationships with business and HR partners to deliver results. Proactive problem solver with proven independence, autonomy, and accountability. Analytical approach, using data and people analytics to provide key insights and influence organizational and talent decisions. Outstanding communication, conceptual thinking, and problem-solving capabilities. Strong project manager, thinks end-to-end and masters new concepts quickly.The Value You Deliver
Develop, align, and complete programs and initiatives in support of the business strategy. Programs range across business unit-specific, functional, and/or enterprise in nature. Work alongside with partners in Compensation to ensure alignment to, and understanding of, compensation philosophies and strategies. Drive the integration of performance and business management processes to ensure clarity of goals and expectations for business results, align performance with rewards, and drive a culture of accountability for results. Assess organizational efficiency from multiple views of impact and either develop or advise on the development of solutions to support business strategy. Use data, measures, and people analytics to provide key insights and influence organizational and talent decisions. Identify organizational capabilities and associated talent needs to deliver business results and build a plan to address using talent management tools and resources. Partner closely with talent management team to complete initiatives that identify, assess, develop, engage, and reward associates. Ensure development solutions are in place to close gaps and build capability & bench strength vital for future leaders. Help to coordinate staffing/sourcing strategies and selection process for key roles. May assist in inquiries regarding Employee Relations, working with legal, risk, compliance, and security.Certifications: