The Director, Human Resources will support Technology Operations Business Unit as point of contact to support BU wide initiatives focused on org effectiveness, performance management, employee engagement, adhoc HR initiatives, and be the liaison to corporate communications and HR centers of excellence. Partner with Technology Ops HR Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues and initiatives within a fast paced and changing business environment.
BE PART OF THE CONNECTION
Partner with respective leaders in order to understand the business challenges, ensure effective and timely HR support, and project/initiative-based BU support as needed
Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company
Provide guidance to ensure the integrity of the performance management program and the development of employees across Technology Ops Business Unit
Manage and support organizational change
Support recruiting and staffing process and initiatives ensuring compliance with EEO, FCC and Affirmative Action as appropriate; design and implement employee retention strategies with partnership HR leaders
Oversee timely and accurate payroll processing and commission reporting as needed
Business Unit liaison to Corporate Communications for Technology Operations communications
Participate in enterprise and business unit wide taskforce initiatives, while partnering with HR leaders
Monitor processes and ensure accurate maintenance of employee files and HRIS database
Possess comprehensive knowledge of employee benefit programs, and support annual enrollment
Participate in budget planning and manage departmental expenses
May support Merger and Acquisition activity working closely with other functional areas
Perform other duties as required
Required Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate effectively with executive management and company personnel
Ability to effectively delegate and develop team members
Ability to effectively plan/manage/lead projects
Ability to supervise the work of others
Ability to mentor, develop and motivate team members to the success of the department and business.
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Demonstrated PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to work independently
Demonstrated Business Acumen
Demonstrated negotiating skills
Ability to analyze and interpret data in order to build a business case
Expert knowledge of local, state and federal employment laws and procedures
Expert knowledge of recruitment trends and technologies
Expert knowledge of wage and hour laws
Expert project management skills
Demonstrated communication skills including public speaking
Expert knowledge of staffing and employment practices
Expert knowledge of employee relation's procedures and applicable law
Demonstrated knowledge of broadband services industry/subscription based business model
Required Education
Bachelor's degree in human resources, business, or organizational behavior or related field
Required Related Work Experience and Number of Years
Human Resource experience - 8-10
Management & project based experience - 5+ or relevant HR experience
PREFERRED QUALIFICATIONS
Preferred Education
Master's Degree Preferred
Certifications for Human Resource Professionals (PHR, SPHR) preferred
WORKING CONDITIONS
Office environment
Job Code : HGN720
2025-48127
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Network Operations Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.