Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

 

Culture 

 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

We are seeking a Director, Construction and Field Operations for NYC. This is a critical role located in NYC that will engage closely with NYC DOT to deliver the construction, installation and removal of photo enforcement systems. The Director, Construction and Field Operations for NYC will ensure that roadside safety cameras operate 24/7, providing preventive maintenance and effective and efficient repairs to minimize downtime. The NYC program currently supports close to 3,000 active cameras. Red-light and speed cameras in NYC have made transportation safer, preventing crashes and fatalities.

Essential Responsibilities

Lead and manage the local construction and maintenance union team in NYC. Achieve service excellence by setting a high bar for internal teams and 3rd party vendors. Ensure construction, installation, and maintenance work are done in accordance with the requirements and specifications outlined in the contract and in compliance with all applicable laws and regulations. Drive optimal warehousing and inventory management, ensuring orders are fulfilled efficiently and in a timely manner and inventory is accurate through monthly, quarterly, and annual cycle counts.  Manage department P&L, which includes forecasting (annual, quarterly, monthly).  Champion change management and drive a customer-focused culture.  Develop and achieve strategic long and short-term goals (people, process, technology). Provide leadership to improve performance through assessment, planning, organizing, coordinating, monitoring and evaluating.  Analyze operational and process issues; develop diagnostic and/or data tracking tools to measure defects; and make recommendations for cost efficiencies. Forecast operational results based on identified data trends. Identify, implement, and manage continuous improvement through the application of Lean Six Sigma, or other continuous improvement methodologies. Direct staff development, retention and recruiting efforts for NYC Operations.

Qualifications

BS/BA degree required. 7+ years of experience in Service Operations, Construction Management, implementation or related Field Operations in NYC. 5+ years of effective people leadership including demonstrated skills ranging from work direction, motivation, coaching/feedback, and developing assigned staff with the expected outcome of a consistently positive client experience and attainment of SLA’s. Previous experience working with unions and/or supervising union personnel a plus. Excellent negotiation and problem resolution skills. Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and follow-up and carry multiple projects through to completion. Qualified candidates will possess exceptional analytical skills, exemplary problem-solving abilities and show initiative to get ahead of potential out-of-compliance processes. Proven track record of building and maintaining effective internal and external working relationships. Demonstrated business process engineering/re-engineering experience using Lean Six Sigma, or other formal process improvement methodology. Excellent computer skills and proficient in Excel, Word, Outlook, and PowerPoint. Excellent verbal/written communication and presentation skills including collaborative management style.

  Preferred Knowledge, Skills & Abilities 

MBA Lean Six Sigma Training and Certification (Black belt) 

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.