As a member of the Integrated Kidney Care (IKC) team, the Director, Operations Integrated Kidney Care (IKC) will report directly to the Vice President, Integrated Kidney Care. This leader will operate across both government and commercial IKC lanes leading functions to ensure the overarching success of IKC programs in Minnesota, Wisconsin, Illinois and Indiana markets. The ideal candidate will be responsible for supporting the development of the business strategy, engaging with internal and external partners, aggregating and synthesizing analysis, partnering with various functions across the enterprise to drive strategic planning, innovation, and execution. This individual will organize management processes, drive business communications internally and externally, and support teammate engagement. This teammate will partner with DaVita kidney care, nephrologists, supporting business functions and operating teams. This teammate’s success will be in creating and executing the strategy to outperform the market in IKC programs.
DaVita Integrated Kidney Care (IKC) is the leading value based care provider for patients with kidney disease. We support patients with kidney disease holistically to address the totality of their healthcare needs, ultimately reducing medical complications and overall healthcare cost. Our operating model and performance leads the industry. We believe that all patients with kidney disease deserve this comprehensive level of care. It creates a win-win-win, for the patients, for the Government, and for providers.The Director, Operations will help guide business innovation and operations to new levels of performance.
Successful candidates will demonstrate a track record of top performance and desire to help improve our overall healthcare system.
*Open to hybrid candidates in Minnesota, Wisconsin, Illinois and Indiana markets*
Essential Duties and Responsibilities:
Organize IKC central team efforts and collaboration across lanesPrepare and participate in monthly operating reviews with senior leadershipSupport internal/external communication by helping to craft and deliver key messagesHighlight management process gaps or improvement opportunities, then implement solutionsLead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadershipCollaborate across teams to perform analyses and synthesize resultsWork across operational and innovation teams to advance best in class capabilities in the marketPrior experience as Director of Strategy, General Management, Operations, or similar role supporting enterprise-level initiatives or prior experience within healthcare or operations leadership.Travel required: up to 25%Experience leading the following:
Design, implementation, & administration of operating strategies, operating models, governance models, and service delivery models desiredContinuous improvement processes & initiativesIdeation & innovation processes & developmentBudget administrationDemonstrated track record in the following:
Strategic thinkingInfluencing others to achieve objectivesResourcefulness—the ability to find and implement effective solutions despite time or resource constraintsIntegrity; must be viewed as highly trustworthy and able to keep matters confidentialHandling matters proactively and expeditiously, following through on initiatives & projects to successful completionHandling confidential and sensitive information with discretionJudgment and decision-making ability--must know when and how to “push-back” on decisions and how to make tough calls to keep work moving forwardWhat We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.#LI-GA1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits