Now Brewing – director, Opportunity Identification & Solutioning, Global Business Services! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The director, Opportunity Identification & Solutioning is a unique opportunity to impact our Global Business Services (GBS) organization, driving successful discovery of improvement opportunities by leading the front-end problem identification, scoping, sizing and preparing a business case for business unit wide initiatives impacting the entire organization. In this role you will collaborate to define relevant business requirements and solutions and gain alignment of key cross-functional stakeholders. Consults with business and functional areas to ensure consistent methodologies and approaches are leveraged. Leads program deployment including rhythm of the business activities, team leadership, business readiness, change management, training, and communications.
As a director, Opportunity Identification & Solutioning, Global Business Services
• Lead: With a small and nimble team, you will help lead the enterprise through significant change and value identification. You’ll set goals for the team, develop organizational capability and model how we can work together.
• Planning & Execution: Develop strategic and operational plans for the team, manage execution and measure results. Partners cross-functionally with all levels of leadership to manage, support and track the Enterprise Transformation portfolio.
• Business Execution: Identifies opportunities for business transformation and gains executive support and alignment for prioritization. Identifies risks and issues impacting successful implementation and works with program team to develop resolution.
We’d love to hear from people with:
• 10 years project, program and portfolio management
• Lean Six Sigma certification, preferred
• Prosci Change Management Certification, preferred
• 10 years management experience with full profit and loss accountability for investments in a Fortune 1000 firm with a global, multi-unit and high-growth profile
• 5 years application of industry-based systems development life cycle and project management methodologies (e.g., Agile & Waterfall)
• Business and system process analysis and design and delivery method
• 5 years general management and people capacity management
• 5 years’ leading multiple and complex programs to drive productivity and operational excellence
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. [Note to Hiring Manager and Recruiter: This language must be included for SSC-tied roles when posting a role that is remote-eligible or hybrid-eligible.
The pay range for this position may be narrower than that displayed, depending on where the work is performed.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.