Job Description:

Job Title: Director of Outpatient Services
Location: Independence, MO
Department: Burrell Behavioral Health - Outpatient Services
Employment Type: Full Time
Shift: Monday - Friday
 

Job Summary:

Are you an experienced leader passionate about driving excellence in outpatient services? Do you have a commitment to supporting teams and achieving strategic goals? Join Burrell Behavioral Health as a Director of Outpatient Services!
 

In this role, you will supervise a regional team of Administrative Supervisors, Program Coordinators, and Clinical Providers to ensure optimal team performance and program operations. Your responsibilities will include overseeing hiring, performance improvement, and budgeting while fostering a collaborative environment. Pending approval from the system’s Licensure Committee, the position may also include the ability to provide clinical supervision for individuals in training.

Position Perks & Benefits:

29 Days of PTO

Competitive Pay

Eligibility for HRSA Loan Repayment *eligibility requirements

Employee benefits package - health, dental, vision, retirement, life, & more**

Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

Company-paid basic life insurance

Emergency Medical Leave Program

Flexible Spending Accounts – healthcare and dependent child-care

Health & Wellness Program

Employee Assistance Program (EAP)

Employee Discount Program

Mileage Reimbursement

Key Responsibilities:

Supervise and lead a team of Administrative Supervisors, Program Coordinators, and Clinical Providers to achieve departmental and individual goals.

Oversee hiring, privileging, performance improvement, and evaluation of direct reports.

Participate in preparing and monitoring budgets for areas of responsibility.

Review and revise standard operating procedures in alignment with accrediting bodies and organizational guidelines.

Coordinate the annual review of staff job descriptions.

Contribute to and monitor progress on department strategic goals, including reporting to executive leadership or the board.

Ensure adherence to productivity expectations, including direct client care and appointment coordination.

Maintain accurate and timely client documentation aligned with best practices.

Participate in emergency services and crisis response as needed.

Serve as a resource for community referrals and maintain knowledge of local resources.

Participate in peer review, staff development activities, and departmental meetings.

Support Quality Assurance, Compliance, and Revenue Cycle procedures.

Present educational materials to promote mental health awareness in public forums.

Contribute to program evaluation, grant applications, and contract maintenance as requested.

Complete all required training and participate in self and staff evaluations.
 

Education and/or Experience Qualifications:

Master’s degree in Social Work, Psychology, Counseling, or related field.

State licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist (LP).

At least 2 years of relevant experience.

Leadership and/or supervisory experience preferred.
 

Additional Qualifications:

Strong written and verbal communication skills, including the ability to write reports and correspondence effectively.

Proficiency in basic mathematical calculations.

Logical reasoning skills for solving problems and following instructions.

Ability to motivate and lead teams, manage change, and handle sensitive situations with discretion.
 

Supervisory Responsibilities:

Communicate strategic direction and engage team members in achieving goals.

Provide leadership and guidance across all departmental functions.

Monitor and support the development and execution of strategic objectives.

Address team member challenges with respect and professional discretion.

Champion organizational change and manage the implementation of new initiatives.
 

Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.