Austin, Texas
12 days ago
Director, People Operations
Director, People Operations

Department: People & Culture

Employment Type: Full Time

Location: Austin, Texas



DescriptionHeadquartered in Austin, Texas, Four Hands is the leading global designer and wholesaler of lifestyle home furnishings. We design, manufacture, and distribute our products and support the growing needs of large retail chains, e-commerce businesses, independent regional stores, and interior designers. Four Hands has received numerous recognition and accolades, including ranking in the Inc. 5000 list 13 times and being one of Austin’s Top Workplaces for 4 years which couldn’t have been possible without our employees. 

As the Director of People Operations, you will build, manage, and lead a dynamic team of People Operations professionals to execute on a wide range of Human Resources functions, including but not limited to benefits administration, employee relations, risk management, and compliance. You will collaborate closely with senior leadership and other business partners to ensure our People Operations strategies are aligned with business goals, fostering a culture of growth, efficiency, and compliance. Your leadership will drive continuous improvement in HR processes, systems, and services that support the scalability and growth of the organization. 

In This Role\nBuild, manage, and mentor a high-performing team of People Operations professionals, ensuring the successful execution of HR activities such as benefits, employee relations, and risk management \nProactively assess business needs and develop strategic solutions through the People Operations function to drive efficiency, productivity, and employee engagement \nLead automation initiatives to improve HR efficiency and streamline workflows, reducing manual effort and increasing process accuracy \nPartner with the Chief People Officer (CPO) to drive and execute a comprehensive HR strategy that aligns with company objectives \nCollaborate with the broader people leadership team to ensure HR strategies and initiatives are implemented effectively across the organization, both strategically and operationally \nOwn, optimize, and implement People Operations systems and processes, ensuring they are efficient, scalable, accurate, and compliant with regulatory requirements \nContinuously evaluate existing HR technologies and make recommendations for improvements that enhance user experience, data accuracy, and operational efficiency \nAct as a trusted business partner to senior leaders, providing strategic guidance on matters related to talent management, culture, and organizational effectiveness \nBuild and maintain strong collaborative relationships with leaders across all departments to ensure business processes are aligned and support company growth \nProvide clear goals, regular feedback, and growth opportunities to foster a collaborative and results-driven team culture \nDevelop and manage relationships with external vendors, including negotiating clear scopes of work, ensuring timely service delivery, and keeping projects within budget \nLead vendor selection processes for HR systems and solutions that will enhance the People Operations function \nProvide expert advice and support to business units on complex HR-related issues, including regulatory compliance, employee relations, risk management, and organizational development \nEnsure ongoing compliance with federal, state, and local employment laws, regulations, and reporting requirements \nDevelop, implement, and maintain HR policies and procedures that align with legal standards and reflect the organization’s values \nUphold our Core Values and be a valuable member of the Four Hands Team  \nOther tasks as defined by Management \n

The Ideal Person\nBachelor's degree in Human Resources, Business Administration, or a related field \n10+ years of progressive HR experience, with at least 5 years in a leadership role \nHR certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is highly desirable \nExtensive knowledge of HR best practices, labor laws, and HR technologies \nProven experience in developing and implementing HR strategies and initiatives \nComprehensive knowledge of federal, state and local employment laws and regulations \nThorough understanding and application of HR principles, concepts, practices, and standards \nStrong leadership and team management skills \nExcellent communication, interpersonal, and problem-solving skills \nAbility to maintain confidentiality and handle sensitive information with discretion \nHigh degree of individual initiative and personal accountability \n
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